Alexis Gibson
Excelsior Springs
Summary
Highly motivated and hardworking individual with a strong work ethic and exceptional interpersonal skills. Thrives on taking on new challenges and constantly pushing to achieve excellence. Dedicated to delivering outstanding results as a valuable team member. Excels at working effectively without constant supervision and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Package Handler
FedEx
11.2024 - Current
- Assembled, sealed, and loaded packages into correct trucks.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Used hand-held scanners and physical logs to accurately track item movements.
- Proved successful working within tight deadlines and a fast-paced environment.
Yard Worker
Jack Cooper Transport Co
07.2023 - Current
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Assist on any yard needs and other responsibilities as assigned.
- Aid in locating and adjusting loads as required per yard needs.
- Maintain clean, orderly yard area.
- Report any vehicle damages or safety concerns appropriately.
Assistant Deli Manager
Price Chopper
01.2023 - 10.2024
- Priced and ordered food products, kitchen equipment, and food service supplies.
- Managed a team of 20+ employees in a high-volume deli doing more than $40,000 in business each week.
- Trained new employees to perform duties.
- Oversaw food preparation, production, and presentation according to quality standards.
- Assisted staff by serving food and beverages or bussing tables.
- Created effective marketing promotions to improve business.
Deli Supervisor
Walmart
01.2022 - 12.2022
- Resolved problems or concerns to the satisfaction of involved parties.
- Trained new employees to perform duties.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Coached staff on strategies to enhance performance and improve customer relations.
- Worked in close collaboration with team members to ensure customers received high-quality service.
Customer Service Representative
Walgreens
08.2021 - 12.2021
- Refilled and rotated items on shelves to maintain well-stocked inventory.
- Maintained cleanliness and presentation of the stock room and production floor.
- Processed payments in electronic computer systems.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Answered phone calls to assist customers with questions and orders.
Ticket Agent
Spirit Airlines
06.2021 - 08.2021
- Assisted customers with ticket purchases, trip planning, pricing, and scheduling.
- Addressed customer inquiries via email, telephone calls, or in person.
- Checked luggage and directed passengers to concourses and piers.
- Completed order transactions, generated travel documentation, and detailed itineraries.
- Gave public announcements regarding vehicle and aircraft arrivals and departures.
Crew Member
McAlister's Deli
02.2021 - 06.2021
- Kept the restaurant lobby, front counter, and restrooms neat and clean throughout the shift.
- Took orders, prepared meals, and collected payments.
- Served food quickly for positive guest experiences.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Shift Lead/Barista
Gloria Jeans Coee
01.2020 - 12.2020
- Prepared and served coffee and teas.
- Greeted customers at the front counter, answering questions, and inputting specialty coffee orders into the POS system.
- Trained new employees in operational procedures and duties for front and back house positions.
- Reconciled daily sales each shift, counting register drawers and resolving discrepancies.
- Provided leadership, insight, and mentoring to newly hired employees to supply knowledge of various company programs.
Carhop
Sonic
06.2019 - 12.2019
- Took orders, prepared food, and processed payments in a full-service establishment.
- Independently resolved customer concerns to correct problems and promote brand loyalty.
- Kept customer and food preparation areas clean and well-organized.
- Delivered food and beverages to customers in cars to provide quick and convenient customer service.
Education
No Degree - Science and Technology (Aviation)
University Of Central Missouri
05.2022
High School Diploma -
Fort Osage High School
05.2021
Skills
- Attention to detail
- Punctual and reliable
- Willingness to learn
- Time management
- Dependable and responsible
- Conflict resolution
- Analytical thinking
Timeline
Package Handler
FedEx
11.2024 - Current
Yard Worker
Jack Cooper Transport Co
07.2023 - Current
Assistant Deli Manager
Price Chopper
01.2023 - 10.2024
Deli Supervisor
Walmart
01.2022 - 12.2022
Customer Service Representative
Walgreens
08.2021 - 12.2021
Ticket Agent
Spirit Airlines
06.2021 - 08.2021
Crew Member
McAlister's Deli
02.2021 - 06.2021
Shift Lead/Barista
Gloria Jeans Coee
01.2020 - 12.2020
Carhop
Sonic
06.2019 - 12.2019
High School Diploma -
Fort Osage High School
No Degree - Science and Technology (Aviation)
University Of Central Missouri
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