Alexis Dimmett
Saint Louis
Summary
Dynamic Health Care Assistant with extensive experience at Planned Parenthood, excelling in patient assessments and electronic health records management. Proven ability to enhance patient flow and ensure data privacy, while delivering exceptional customer service. CPR certified and skilled in problem-solving, committed to optimizing healthcare delivery and patient satisfaction.
Overview
7
7
years of professional experience
Work History
Health Care Assistant - Level II
Planned Parenthood
St. Louis
06.2022 - Current
- Conduct comprehensive patient assessments, including obtaining vital signs, medical histories, and chief complaints to assist healthcare professionals in accurate diagnosis and treatment planning.
- Coordinate patient appointments, manage scheduling conflicts, and optimize daily patient flow for streamlined operations.
- Utilize Epic software for efficient management of electronic health records (EHR), ensuring accurate and up-to-date patient information.
- Perform front desk administrative tasks with strict adherence to HIPAA regulations, ensuring the confidentiality and privacy of patient information during check-in, appointment scheduling, phone calls, and communication with healthcare providers.
Teacher's Assistant
Planet Childcare
St. Louis
01.2022 - 06.2022
- Collaborated with lead teachers to create and implement age-appropriate lesson plans and educational activities for children in alignment with daycare curriculum.
- Contributed to the maintenance of a clean and organized classroom, ensuring a safe and hygienic environment for children's activities.
- Supervised and engaged children during playtime, ensuring a safe and stimulating atmosphere that encourages social, emotional, and cognitive development.
- Fostered open and effective communication with parents, providing regular updates on children's activities, milestones, and any notable observations, ensuring a strong partnership between the daycare and families.
Receptionist
J West Salon & Spa
St. Louis
06.2020 - 12.2021
- Greeted and welcomed clients with a friendly and professional demeanor, creating a positive first impression for the salon.
- Handled client concerns and complaints professionally, seeking resolution or escalating issues to management as needed.
- Provided information about salon services, promotions, and products, actively upselling and cross-selling to enhance client experience and increase revenue.
- Processed client payments accurately and efficiently, handling cash transactions and maintaining a balanced cash register.
Hostess / Food Runner
Circle 7 Ranch
St. Louis
11.2019 - 06.2020
- Provided assistance to waitstaff by delivering food orders to tables promptly and accurately, ensuring adherence to food safety standards.
- Resolved guest concerns and complaints professionally, escalating issues to management when necessary to ensure customer satisfaction.
- Assisted in maintaining a clean and organized front-of-house, including the reception area and dining spaces, to enhance the overall guest experience.
- Monitored and managed the flow of guests during peak hours, balancing the pace of service to avoid overcrowding and long wait times.
Patient Transport
Mercy Hospital
St. Louis
06.2019 - 11.2019
- Safely and efficiently transported patients to and from various hospital departments, ensuring timely arrivals for scheduled procedures, tests, and appointments.
- Navigated hospital facilities and transport equipment with proficiency, optimizing routes for efficiency and timeliness.
- Monitored patient condition during transport, promptly reporting any changes or concerns to nursing staff.
- Participated in ongoing training and development to stay informed about patient care protocols, safety procedures, and departmental updates.
Education
Associate in Applied Science -
STLCC- Meramec
Missouri12-2026
High School Diploma -
Lindbergh High School
Missouri05.2020
Skills
- Electronic health records management
- Patient assessment
- Patient care
- CPR certified
- Patient data privacy (HIPAA)
- Insurance verification and claims processing
- Appointment scheduling
- NextGen software proficiency
- Spreadsheet management
- Problem solving
- Customer service and interpersonal skills
Timeline
Health Care Assistant - Level II
Planned Parenthood
06.2022 - Current
Teacher's Assistant
Planet Childcare
01.2022 - 06.2022
Receptionist
J West Salon & Spa
06.2020 - 12.2021
Hostess / Food Runner
Circle 7 Ranch
11.2019 - 06.2020
Patient Transport
Mercy Hospital
06.2019 - 11.2019
Associate in Applied Science -
STLCC- Meramec
High School Diploma -
Lindbergh High School