Alexia Townsley
Ironton
Summary
Experienced in retail and customer service environments, demonstrating proficiency in cash register operation and effective communication with customers. Responsibilities included verifying customer age for alcohol and tobacco purchases, organizing promotional displays, and maintaining an orderly checkout area. Successfully processed various payment methods while ensuring accurate record-keeping and adherence to store cleanliness standards. Collaborated with team members to fulfill customer orders efficiently, contributing to a positive shopping experience.
Overview
3
3
years of professional experience
Work History
Cashier
21 express
Ironton
05.2023 - 05.2024
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Performed other duties as assigned by management.
- Issued receipts, refunds, credits or change due to customers.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Stocked shelves with merchandise when needed.
Counter Server
Imos
St Louis
01.2022 - 03.2023
- Performed general maintenance tasks such as sweeping floors, washing dishes.
- Greeted customers in a friendly and professional manner, providing excellent customer service.
- Completed daily opening and closing duties including cleaning counters and restocking supplies.
- Processed payments using credit cards, debit cards, and cash.
- Communicated effectively with kitchen staff to ensure orders were fulfilled quickly and accurately.
- Assisted in the preparation of food items, such as salads, sandwiches, and desserts.
Bakery Clerk
Schnucks
St Louis
11.2020 - 01.2022
- Maintained cleanliness of bakery area by sweeping floors, wiping down counters, and restocking items.
- Stocked shelves with freshly made items throughout the day ensuring a full selection at all times.
- Worked closely with bakers and cake decorators to ensure timely completion of orders placed by customers.
- Decorated cakes according to customer requests while maintaining quality control standards.
- Greeted customers, answered questions and provided product knowledge.
- Checked expiration dates on all food items to ensure freshness of products being sold.
Skills
- Cash register operation
- Customer service
- Effective communication
- Time management
- Team collaboration
- Problem solving
- Store cleanliness
- Dependability and reliability
- Customer assistance
- Patience and empathy
Timeline
Cashier
21 express
05.2023 - 05.2024
Counter Server
Imos
01.2022 - 03.2023
Bakery Clerk
Schnucks
11.2020 - 01.2022