Summary
Overview
Work History
Education
Skills
Timeline
Generic
Alexia  Goodell

Alexia Goodell

Independence

Summary


Personable and adaptable individual with knack for delivering exceptional customer service and creating memorable dining experiences. Possesses strong understanding of menu offerings and food handling protocols, along with solid multitasking and communication skills. Able to contribute to positive dining atmosphere and ensure guest satisfaction.

Overview

4
4
years of professional experience

Work History

Server

IHOP
01.2024 - 07.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Bussed and reset tables to keep dining room and work areas clean.

Retail Sales Associate

TJ Maxx, TJX Companies
11.2023 - 12.2024
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.

Carhop Server

Sonic
08.2021 - 09.2023
  • Maintained a positive attitude even during high-stress periods, contributing to an uplifting work environment for both colleagues and guests.
  • Upheld stringent food safety standards by following proper sanitation procedures during all aspects of food handling and preparation.
  • Adhered strictly to uniform guidelines, presenting a polished appearance that reflected well on the organization as a whole.
  • Handled cash transactions accurately, providing correct change and processing credit card payments securely.
  • Ensured timely delivery of food and beverages to customers, prioritizing exceptional service.

Education

Associate of Science - Clinical Psychology

University of Missouri-Kansas City
Kansas City, MO
05-2027

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Safe food handling
  • Team collaboration
  • Sales expertise
  • Point of sale operation
  • Task prioritization
  • Inventory management

Timeline

Server

IHOP
01.2024 - 07.2025

Retail Sales Associate

TJ Maxx, TJX Companies
11.2023 - 12.2024

Carhop Server

Sonic
08.2021 - 09.2023

Associate of Science - Clinical Psychology

University of Missouri-Kansas City
Alexia Goodell