Alexes Payton
Wildwood
Summary
Dedicated Fine Dining Server with extensive experience in high-end customer service. Proven track record in delivering memorable guest experiences and enhancing client satisfaction in sophisticated environments. Committed to contributing positively to team dynamics and elevating service standards.
Overview
8
8
years of professional experience
Work History
Manager/Server/Bartender
Don halls gas house
Fort Wayne
05.2018 - Current
- Managed daily operations and staff schedules for efficient service delivery.
- Trained new employees on customer service standards and safety protocols.
- Oversaw inventory management and supply ordering to maintain stock levels.
- Ensured compliance with health regulations and safety standards in the workplace.
- Engaged with patrons to create a welcoming atmosphere and build rapport.
- Handled cash transactions accurately and processed payments efficiently.
- Collaborated with kitchen staff to coordinate food and drink service effectively.
- Performed opening and closing duties including restocking supplies.
- Greeted customers and provided excellent customer service.
- Developed good working relationships with fellow employees through effective communication.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Recorded and processed customer orders to ensure accuracy and efficiency. customer orders accurately and efficiently.
- Provided exceptional customer service in a fast-paced dining environment.
Esthetician
Woodhouse Day Spa
Fort Wayne
05.2021 - 12.2022
- Administered facials and body treatments using high-quality products and techniques.
- Provided personalized skincare consultations to assess client needs and preferences.
- Educated clients on proper skincare routines and product recommendations for home use.
- Conducted skin analyses to identify issues and recommend appropriate treatments.
- Performed waxing services on clients including eyebrows, lip, chin, and full face.
- Collaborated with team members to ensure exceptional client experiences throughout services.
- Managed appointment scheduling and maintained accurate client records efficiently.
- Stayed updated on industry trends and new products to enhance service offerings.
Education
New Haven High School
New Haven , INEsthetician - Esthetician
Rudeas School of Beauty And Culture
Fort Wayne, INSkills
Upselling and sales
- Fine dining experience
- 8 years steakhouse experience
- Food/bar knowledge
- Leadership and team management
- Problem solving
- Communication
- Customer service excellence
Timeline
Esthetician
Woodhouse Day Spa
05.2021 - 12.2022
Manager/Server/Bartender
Don halls gas house
05.2018 - Current
New Haven High School
Esthetician - Esthetician
Rudeas School of Beauty And Culture