Scan and review all energy assistance applications, process applications through the state database, obtain all needed documentation for identity and income, answer phone calls regarding applications and contact clients regarding information needed for their applications.
Community Services Representative
East Missouri Action Agency
09.2021 - 04.2023
Answer incoming calls from clients, schedule appointments to meet with clients, meet with clients to complete an intake and referral to provide clients with resources, form community partnerships to provide resources for low income families, contact clients regularly and follow up with referrals provided, complete Missouri Property Tax Credit forms for low income families, gather and submit energy assistance applications from clients, organize and file daily paperwork within the office, and daily upkeep of the office.
Office Administrator
Wege & Casey, P.C.
03.2019 - 09.2021
Answer incoming calls, schedule appointments for attorneys, manage attorneys daily schedules and calendars, answer daily email correspondence with clients and the Court, organize and maintain all client court files, initiate spreadsheets for all inner office documentation, manage all firm finances in QuickBooks, draft pleadings, draft all correspondence with clients, inform and communicate all court date information to clients, daily cleaning of the office, supervise office personnel, file all daily mail, maintain all accounts receivable and payable, and file all necessary paperwork with the Court
Legal Secretary
Jefferson County Prosecutor's Office
11.2017 - 02.2019
Answer all incoming phone calls, attend to the main office window for walk-in appointments, answer daily email correspondence, record all police reports into Karpel system, file documents with the Court, and file all daily mail with the correct attorney