Alexandria Robinson

• Responded to numerous volatile situations and violent outbreaks to restore safety and security of patients and staff.
• Built trust with patients from various cultural backgrounds through culturally competent care practices tailored to individual needs.
• Ensured patient safety by closely monitoring behaviors, administering medications as prescribed, and intervening during incidents of aggression or self-harm.
• Oversaw care of suicidal patients and acted swiftly to reduce risk of harm to themselves or others.
• Collaborated proactively with psychiatrists to adjust treatment plans based on observed changes in symptoms or behavior patterns among patients.
• Promoted a therapeutic environment by establishing rapport, maintaining boundaries, and fostering open communication with patients and families.
• Facilitated group therapy sessions for diverse populations addressing issues such as coping skills, anger management, substance abuse recovery, and relapse prevention.
• Served as a resource for nursing staff, providing guidance in the application of evidence-based practices in the psychiatric setting.
• Optimized clinical decision-making by conducting thorough psychosocial assessments upon admission and throughout patients'' stays.
• Developed strong working relationships with mental health community partners, facilitating seamless transitions of care for patients upon discharge from the facility.
• Mentored nursing students during clinical rotations at the psychiatric facility, sharing knowledge and expertise while promoting their professional growth.
• Contributed to improved team morale by demonstrating a positive attitude, supporting colleagues during challenging situations, and celebrating shared successes.
• Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
• Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
• Conducted daily shift briefs to inform staff of changes in patient care assignments.
• Served as a liaison between nursing staff, physicians, and management, fostering open communication channels among all parties involved in patient care.
• Supervised and managed daily scheduling, tasking, and administration.
• Maintained accurate documentation of patient information, enabling informed decision-making among the healthcare team members.
• Managed staffing schedules, ensuring adequate coverage while minimizing overtime expenses.
• Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
• Advocated for patient needs, resulting in improved patient outcomes and satisfaction.
• Covered as the supervisor for the last 1.5 years during various shifts- evenings, nights, weekends and holiday, ensured next-shift staffing is appropriate for the acuity level and recognized the diverse skill levels of individual staff members and the unique needs of the patient population. Recognized and prioritize bed placement, patient movement, and throughput of patients, adjusting to expected and unexpected needs. Arranged transport of patients when appropriate.
  Promoted and helped foster satisfaction of external and internal customers. Effectively interceded with families and patients to resolve concerns related to the delivery of health care services. Led daily huddles with frontline staff members and ensure visibility and support by rounding throughout all assigned units during shift. Served as liaison between UH House Manager and MUPC for any escalation of physical or clinical needs that may impact acute care facilities or engagement of Administrator on Duty.
• Floated to different units within the psychiatric center and acted as charge nurse on various shifts.

Pediatric/Medical Surgical Floor

• Follows established hospital policy regarding patient safety measures such as infection prevention, safe patient handling and movement, critical lab notification, abnormal vital sign notification etc. to insure that patient care is provided in an optimally safe environment. Efficiently performs extensive triaging and prioritizes patients’ needs. Provides quality nursing care including administration of medications/ oxygen/ blood products, nursing intervention, and patient and family teaching. Performs initial and ongoing assessments in all aspects of pediatric/ general medical-surgical / postpartum/obstetrical and newborn patient care to monitor patient status, improve quality, enhance patient safety, assesses and reassesses pain medication’s effectiveness, and provides accurate information to health care team members. Promotes breastfeeding and assists mothers in reaching their own goals for breastfeeding. Documents accurately and efficiently all patient care activities and interventions in appropriate system. Documents required quality monitoring items to support the achievement of compliance with quality initiatives in the pediatric unit, under the direction of the Maternal Child Director. Communicates to physicians and appropriate team members pertinent patient information in order to improve patient outcomes and quality care. Communicates to patient and family members in a manner that enhances the patient experience and promotes learning. Instructs patients and family members regarding disease process and provides emotional support as needed. Participates in use of Team Stepps communication techniques. Delegates appropriately to team members while maintaining an atmosphere fostering team work and accountability. Sets up, operates and monitors specialized equipment such as cardiac monitor, respirator, defibrillator, intravenous pumps, and wall suction. Performs a variety of administrative/floor duties as an extension and in support of the head nurse. Demonstrates understanding of the dynamics of health care, adapts to change in a positive and professional manner in an attempt to support the hospital mission, vision, and values. Incorporates critical thinking into nursing practice and attempts to develop skills and abilities through continued education and various educational opportunities. Recognizes that good attitude and positive interactions with coworkers and patients add to a favorable patient care experience and work environment.