Alexandrea Baker
Fulton
Summary
Detail-oriented office assistant skilled in time management and technical troubleshooting. Proven ability to streamline operations and support team collaboration, contributing to improved workflow and client satisfaction.
Overview
7
7
years of professional experience
Work History
Retail Wireless Consultant
Atlantic Wireless
03.2026 - Current
- Demonstrated wireless devices, enhancing customer understanding of features.
- Processed transactions accurately using point-of-sale systems.
- Maintained inventory levels, ensuring product availability for customers.
- Managed cash register transactions accurately, ensuring timely reconciliation of daily sales reports.
- Managed over 50 calls per day.
Direct Support Professional
Boone Supportive Living
06.2025 - 01.2026
- Facilitated recreational activities to improve social skills and community integration.
- Trained new staff on best practices for client support and safety protocols.
- Ensured compliance with state regulations regarding patient care standards.
- Provided crisis intervention support to manage challenging situations safely and effectively.
Office Assistant
Alpha Low Voltage Systems
04.2024 - 05.2025
- Managed daily office operations, ensuring efficient workflow and organization.
- Coordinated scheduling for team meetings and appointments, optimizing staff availability.
- Maintained inventory of office supplies, facilitating timely procurement and reducing shortages.
- Developed filing systems to enhance document retrieval efficiency and accuracy.
Scheduling Coordinator
Fulton State Hospital
02.2023 - 01.2024
- Managed communication between departments to ensure timely resource allocation.
- Implemented scheduling software, improving accuracy in appointment management.
- Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
- Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
- Managed over 100 calls per day.
Therapeutic Program Worker
Fulton State Hospital
01.2021 - 02.2023
- Developed individualized treatment plans to address patient needs and promote therapeutic progress.
- Facilitated group therapy sessions, enhancing communication skills and emotional expression among participants.
- Monitored patient behavior and reported changes to multidisciplinary teams for effective care coordination.
- Implemented recreational activities that fostered social interaction and improved overall patient well-being.
Direct Support Professional
Fulton State Hospital
02.2019 - 01.2021
- Assisted individuals with daily living activities, promoting independence and personal choice.
- Implemented behavior support plans to enhance client engagement and well-being.
- Collaborated with multidisciplinary teams to develop individualized care strategies.
- Monitored client progress and documented changes in behavior and needs effectively.
Education
High School Diploma -
Fulton Highschool
Fulton, MO05-2017
Skills
- Microsoft office
- Technical troubleshooting
- Inventory monitoring
- Processing payments
- Store maintenance
- Customer service
- Positive attitude
- Data entry
- Time management
- File organization
- Verbal communication
- Dedicated team player
- Office management
- Appointment scheduling
- Attention to detail
- Customer assistance
- Strong communication and interpersonal skills
Timeline
Retail Wireless Consultant
Atlantic Wireless
03.2026 - Current
Direct Support Professional
Boone Supportive Living
06.2025 - 01.2026
Office Assistant
Alpha Low Voltage Systems
04.2024 - 05.2025
Scheduling Coordinator
Fulton State Hospital
02.2023 - 01.2024
Therapeutic Program Worker
Fulton State Hospital
01.2021 - 02.2023
Direct Support Professional
Fulton State Hospital
02.2019 - 01.2021
High School Diploma -
Fulton Highschool