Summary
Overview
Work History
Education
Skills
LANGUAGES
Awards
Timeline
Generic

Alexandra Windsor

Florissant

Summary

Analytical professional prepared for this role with extensive experience in data analysis and interpretation. Known for delivering actionable insights and driving process improvements that align with business goals. Highly collaborative team player with focus on achieving results and adapting to changing needs. Skilled in statistical analysis, data visualization, and project management.

Overview

11
11
years of professional experience

Work History

Data Investigations Analyst

Equifax
06.2022 - Current
  • Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
  • Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
  • Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports.
  • Implemented predictive analytics techniques that enabled proactive adjustments to business strategies based on emerging trends.
  • Enhanced customer satisfaction rates through detailed analysis of customer feedback data and subsequent improvements in service offerings.
  • Developed comprehensive training materials for new analysts, improving onboarding efficiency.
  • Influenced product development decisions by providing detailed market analysis reports.
  • Increased operational transparency by developing and implementing new reporting framework.
  • Enhanced data accuracy by meticulously validating and updating customer information in database.
  • Increased customer satisfaction by analyzing feedback and implementing necessary changes.
  • Reduced errors in data entry, instituting rigorous quality control checks.
  • Managed multiple projects simultaneously while adhering to strict deadlines and quality standards.
  • Enhanced report accuracy, conducting thorough data audits on regular basis.

Bartender

Ruiz Mexican Restaurant
10.2014 - Current
  • Preparing alcoholic or non-alcoholic beverages for the bar and patrons. Interaction with customers, taking orders and serving snacks and drinks. Assessing bar customers’ needs and preferences and making recommendations, ensure that patrons have an enjoyable dining experience by providing quality customer service. Work in front of the business taking orders, serving food and drinks, and removing dinnerware from the table in a timely manner. Being responsible for delivering food to the customers’ tables. Also ensuring that kitchen orders have been properly prepared before delivering them to the table.

Deputy Circuit Clerk

St. Louis County
05.2021 - 05.2022
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
  • Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
  • Reduced errors in data entry through rigorous attention to detail and double-checking work.
  • Enhanced customer service with timely and accurate information when handling inquiries.
  • Maintained confidentiality of sensitive information, adhering strictly to privacy policies.

Kitchen Helper

Hazelwood School District
09.2019 - 2021
  • Prepare and serve breakfast, lunch and other food to children and adults in a courteous customer service oriented manner. Organize and set up equipment and workstations. Perform duties following health, food service, government and other regulations. Demonstrate proper equipment operation skills.

Assistant Manager

The Honey Baked Ham Company
08.2018 - 02.2019
  • Making sure employees perform a variety of tasks, from preparing the food, stocking supplies, serving, charging people for their food, handling cash, credit cards, and a cash register, cleaning tables and counters, greeting customers and answering questions.

Education

Associate of Applied Science - Criminal Justice

St. Charles Community College
Cottleville
07.2024

Criminal Justice

St. Louis Community College
Florissant
02.2012

Skills

  • Able to type 35/wpm
  • Teamwork skills
  • Communication skills
  • Problem solving skills
  • Leadership skills
  • Diligent worker
  • Punctual
  • Microsoft office
  • Analytical thinking
  • Time management
  • Team collaboration and leadership
  • Attention to detail
  • Documentation and reporting
  • Excel proficiency
  • Information gathering
  • Critical thinking
  • Data research and validation
  • Data processing

LANGUAGES

English

Awards

Received a "Golden Achievement" award while working at Honey Baked ham two holidays in a row for achieving the highest store percentages in the state and region, and for being the youngest manager to do so, Earned Honey Baked Ham store 402 $20,000 over the estimated earning in a 4 month time span., Due to this, the store was able to get new slicing machines., Since working at Ruiz, I have personally been able to help renovate the restaurant and help improve the visual aspect of the company. Because of this we have received several new guests and old guests who love the new look., While working at Ruiz, I have received the "Best Server" award three years in a row.

Timeline

Data Investigations Analyst

Equifax
06.2022 - Current

Deputy Circuit Clerk

St. Louis County
05.2021 - 05.2022

Kitchen Helper

Hazelwood School District
09.2019 - 2021

Assistant Manager

The Honey Baked Ham Company
08.2018 - 02.2019

Bartender

Ruiz Mexican Restaurant
10.2014 - Current

Criminal Justice

St. Louis Community College

Associate of Applied Science - Criminal Justice

St. Charles Community College

Similar Profiles

CREATE PROFILE
Alexandra Windsor