Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Alexandra McClain

St. Louis

Summary

Dedicated team leader with proven strengths in cash handling, customer service, and training. Known for fostering a positive work environment and driving team success through effective communication and problem-solving.

Talkative and very hands-on also

Overview

6
6
years of professional experience

Work History

Team Lead

Panera
St. Louis
04.2024 - Current
  • Trained new team members on customer service best practices and food safety.
  • Assisted the manager in setting achievable goals for the team while monitoring progress towards them.
  • Maintained cleanliness of workstations, ensuring a safe environment for team members.
  • Assisted customers in selecting products, providing excellent service and recommendations.
  • Operated cash register, processing transactions accurately and efficiently.
  • Collaborated with team members to manage inventory levels and stock supplies.
  • Trained new crew members on operational procedures and customer service standards.
  • Engaged with customers to create a welcoming atmosphere within the shop.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Served food quickly for positive guest experiences.
  • Drove team success by quickly completing assigned tasks.
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
  • Presented orders to guests within anticipated service times.
  • Upheld high standards of productivity and quality in operations.

Manager

Jimmy johns
St. Louis
02.2021 - 04.2023
  • Led a team of XX employees, providing guidance and support to ensure efficient operations
  • Managed daily operations, including scheduling, inventory management, and customer service
  • Provided ongoing coaching and mentoring to team members, supporting their professional development

Crew Member

The Baked Bear
St. Louis
09.2021 - 02.2022
  • Worked well in a fast-paced, high pressure environment
  • Greeted and served customers
  • Answered customer questions
  • Maintained a positive relationship with coworkers

Crew Member

Wendy's
St. Louis
09.2019 - 01.2020
  • I would take orders and cash customers out as well as Prepare and Serve food.
  • I also Took down machines, Cleaned and Stocked Areas that were low on consumer goods and tools.

Education

High school -

Carnahan Highschool
St. Louis, MO

Skills

  • Cash handling
  • Cashiering
  • Food Service
  • Kitchen Experience
  • Meal Preparation
  • Upselling
  • Food Production
  • Cleaning Experience
  • Food preparation
  • Food Handling
  • Food Safety
  • Cooking
  • Customer service
  • Culinary Experience
  • POS
  • Hospitality
  • Team leadership
  • Inventory management
  • Coaching and mentoring
  • Time management
  • Performance monitoring

Affiliations

  • Digtial artist
  • painter
  • trying to learn languges

References

References available upon request.

Timeline

Team Lead

Panera
04.2024 - Current

Crew Member

The Baked Bear
09.2021 - 02.2022

Manager

Jimmy johns
02.2021 - 04.2023

Crew Member

Wendy's
09.2019 - 01.2020

High school -

Carnahan Highschool

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Alexandra McClain