Alexander Verbrugge
Platte City
Summary
Senior Quality Control Specialist with a strong background in risk management and compliance. Achieved over 99% transaction accuracy, significantly improving workflow efficiency and mentoring new specialists. Proficient in SQL and Python, with expertise in fraud detection and quality control, ensuring adherence to regulatory standards.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Senior Quality Control Participant Transaction Specialist
Empower
2023 - Current
- Authorizes transactions up to $10 million, ensuring compliance with regulatory and security standards.
- Conducts investigations on complex financial transactions to identify errors and potential suspicious activity.
- Maintains over 99% accuracy while processing and quality-checking 650+ monthly transactions.
- Provides guidance and mentored new Specialists, ensuring consistency in policy, procedures, transaction processing and compliance.
- Research customer accounts, providing same-day resolution of service requests and ensuring compliance.
- Monitors and applies gain/loss codes, improving transaction reconciliation accuracy.
- Reviews and maintains the current procedures.
Senior Processing Transaction Specialist
Empower
2021 - 2023
- Processed 500+ monthly financial transactions with over 99% quality rate, maintaining high compliance standards.
- Reviewed and verified suspicious transactions, escalating potential fraud cases for further investigation.
- Acted as a subject matter expert (SME), supporting cross-functional teams in transaction review processes.
- Conducted quality control checks on colleagues' transactions, improving departmental accuracy.
Specialist Processing Participant Transaction
Empower
2018 - 2021
- Optimized large market queue operations to enhance workflow efficiency and team productivity.
- Implemented quality control measures, improving data integrity and reducing manual transfer errors.
- Managed complex plan-to-plan transfers for accurate loan processing and balance reconciliation.
- Developed indexing strategies that decreased critical transaction processing time.
- Supported cross-functional teams in adapting to regulatory changes during COVID-19 for withdrawal processing.
Education
Master of Science - Data Analytics: Specialization in Fraud and Financial Crimes
Colorado State University - Global Campus
Aurora, CO01.2025
Bachelor of Science - Business Management
Northwest Missouri State University
Maryville, MO01.2018
Skills
- Data analysis and visualization
- Predictive modeling and statistical analysis
- Machine learning and logistic regression
- Risk management and compliance
- Fraud detection and credit risk analysis
- Portfolio monitoring and transaction processing
- SQL and Python proficiency
- SAS Studio and R expertise
- Microsoft Excel and Office skills
- Data audits and trend analysis
- Workflow optimization and error reduction
- Mentorship and training strategies
- Suspicious activity monitoring (AML, BSA, OFAC, PATRIOT Act)
- Quality control and risk assessment
Certification
- SAS Academic Specialization in Business Intelligence and Performance Management- Tier1
- SAS Academic Specialization in Predictive Analytics- Tier 1
- SAS Academic Specialization in Applied Data Analytics- Tier 3
Degree
MSDA
Technical And Analytical Skills
Statistical Analysis, Logistic Regression, Machine Learning, Data Simulation, Credit Risk Analysis, Fraud Detection, Portfolio Monitoring, SQL, Python, SAS Studio, R, Microsoft Excel, Data Audits, Trend Analysis, Dashboards, Visualization Tools, Workflow Optimization, Error Reduction, Risk Strategy Development, Mentorship & Training, Microsoft Office (Excel, Access, Word, PowerPoint), Cirrus, Suspicious Activity Monitoring (SAM), Transaction Monitoring, AML Compliance, BSA/OFAC/PATRIOT Act Compliance
Timeline
Senior Quality Control Participant Transaction Specialist
Empower
2023 - Current
Senior Processing Transaction Specialist
Empower
2021 - 2023
Specialist Processing Participant Transaction
Empower
2018 - 2021
Master of Science - Data Analytics: Specialization in Fraud and Financial Crimes
Colorado State University - Global Campus
Bachelor of Science - Business Management
Northwest Missouri State University