Alexander Rounds
Kansas City
Summary
I am a business management and operations professional with 12 years of B2B and B2C sales experience, with 9 of those years in SaaS sales. I have a Bachelors Degree in Business Administration, emphasis in Marketing, with an AACSB accreditation. I was most recently a National Sales Director with Safe Haven Security Services, ADT Security's #1 Authorized Dealer in the United States. I started at Safe Haven Security an entry level sales representative in July 2016, managed a top producing sales team for 2 years, and spent the last 5+ years growing and leading the department of 20 sales managers and 180+ sales reps (up from 10 sales managers and 100 reps when I started) who worked remotely and in-office, generating over $40 million of annual revenue. I oversaw all sales processes, recruiting, CRM operations, business operations, sales engineering, performance management, management training, budgeting, payroll bonuses, auditing, marketing, escalations, compliance, and project management. I am organized, detail-oriented, and have an extremely high capacity for wearing mutliple hats. I believe self awareness, continued personal growth, and leadership all go hand in hand. I hold myself and my team to an extremely high standard, but still lean heavily into positive reinforcement. Discipline and coachability are two critical factors I look for when building a team. I want to be prepared for all situations and believe staying engaged with your department and team is critical to that preparedness. I am a person who can be trusted to execute regardless of pressure or responsibility. I actively work on my weaknesses to become a stronger leader of people. I pride myself on having a good sense of objective judgment for tough business decisions.
Overview
14
14
years of professional experience
2017
2017
years of post-secondary education
Work History
National Sales Director
Safe Haven Security Services
Kansas City
07.2016 - 10.2025
- I started at Safe Haven Security (ADT Security's Largest Dealer) May 2016 as entry-level sales representative where I became a top 10 individual producer within two years. I was then promoted to Sales Manager where I led a top producing sales team for two years. I was then promoted to National Sales Director, where I grew, led, and managed a staff of 20+ sales managers and 180+ sales reps, generating over $40M+ in annual revenue. This was a salary plus weekly commission executive management role where oversaw all sales processes, training, recruiting, CRM operations, business operations, sales engineering, performance management, management training, budgeting, payroll bonuses, auditing, marketing, escalations, compliance, and project management. I sat in over 300 high pressure/high accountability executive meetings with the CEO and Ownership every week over my 5+ years in this role.
Assistant General Manager
Huff Jones Management Company
Austin
12.2014 - 07.2016
- Assistant GM/Property Manager of a 72 unit, 288 tenant luxury apartment complex while being a full-time student in college.
- Responsible for selling, managing, addressing discrepancies, employee payroll, human resources, delinquencies, evictions, and deposit allocation of $1.6 million in annual revenue.
- Team was responsible for pre-leasing the inbuilt project to 90% in 11 months.
- Team met all budgeted occupancy percentages for principle investors year over year.
- Awarded all bonuses available for top producing performance during entire career.
Sales and Marketing Intern
Fastenal
Joplin
06.2014 - 02.2015
- Carried out day to day sales objectives in-store and out of store to job sites.
- Made B2B/B2C sales calls to generate new revenue.
- Created purchase orders, invoices, and quotes to meet customer needs.
- Organized and managed inventory locations to refill.
- Became fork lift certified and loaded trucks to carry out delivery of products efficiently and on time.
- Graduated of the Fastenal School of Business program during internship.
Customer Service Representative
NPC International, Pizza Hut
Pittsburg
11.2012 - 06.2014
- 200+ customer calls taken per day for delivery orders around the country.
- Took orders, upsold add-ons to customers.
- Inside sales call center environment.
- Added and subtracted credits for customer satisfaction.
- Worked here while I was in my first 2 years in college.
Mover
Little Guy's Movers
Tulsa
06.2012 - 08.2012
- Carefully & efficiently wrap and pack household goods to prevent damage.
- Compile inventories of goods and complete bills of lading for customers.
- Use of special machinery for specific moving techniques.
Indoor Outoor Projects & Landscaper
Self Employed
05.2011 - 08.2011
- Construction and completion of indoor tiling projects.
- Outdoor facility demolition.
- Landscaping
- Lumber and fencing projects
Education
BBA - Business Administration/Marketing
Pittsburg State University
Pittsburg, KS 08.2011 - 05.2016
Cerificate - Fastenal School of Business
Fastenal
Pittsburg, KS 06.2014 - 12.2014
Claremore High School
Claremore, OKSkills
- Sales strategy
- Revenue growth
- Team leadership
- Performance management
- CRM operations
- Market analysis
- Negotiation tactics
- Customer relationship management
- Budgeting and forecasting
- Training development
- Effective communication
- Conflict resolution
- Decision making
- Time management
- Adaptability
- Sales process optimization
- Strategic planning
- Contract negotiations
- Business growth and retention
- Industry expertise
- Solution selling
- Territory management
- Staff recruiting
- Sales target setting
- Strategy management
- Forecasting
- Customer engagement
- Sales pipeline management
- Staff training
- Staff development
- Competitive intelligence
- Business development
- Account development
- Key account management
- Pipeline development
- Sales reporting
- Sales coaching
- KPI analysis
- Marketing campaign analysis
- Sales training
- Sales leadership and training
- Sales team training
- Cold calling
- Sales team motivation
- Profitability optimization
- Verbal and written communication
- Organizational skills
- Continuous improvement
- Written communication
- Data analytics
- Sales statistics analysis
Accomplishments
- Top Producing Team Manager - 4x Quarterly Sales Award Winner
- Top Producing Team Manager - 12x Monthly Sales Award Winner
- National Sales Director of the Year - 2023 Department Leader Award
Affiliations
- Husband, girl dad, weekend ski boat captain, and lover of all things nature.
Timeline
National Sales Director
Safe Haven Security Services
07.2016 - 10.2025
Assistant General Manager
Huff Jones Management Company
12.2014 - 07.2016
Sales and Marketing Intern
Fastenal
06.2014 - 02.2015
Cerificate - Fastenal School of Business
Fastenal
06.2014 - 12.2014
Customer Service Representative
NPC International, Pizza Hut
11.2012 - 06.2014
Mover
Little Guy's Movers
06.2012 - 08.2012
BBA - Business Administration/Marketing
Pittsburg State University
08.2011 - 05.2016
Indoor Outoor Projects & Landscaper
Self Employed
05.2011 - 08.2011
Claremore High School