Results-driven Advanced Program Analyst with strong skills in software development, Microsoft Dynamics 365, and database management. Proven ability to enhance operational efficiency and deliver customized solutions for diverse business needs.
Overview
8
8
years of professional experience
Work History
Advanced Program Analyst
Jack Henry & Associates
Springfield
03.2022 - Current
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Maintained updated knowledge through continuing education and advanced training.
Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Developed software solutions to enhance operational efficiency and user experience.
Conducted code reviews to ensure adherence to quality standards and best practices.
Maintained documentation for software processes, configurations, and updates.
Debugged and resolved software bugs, improving system performance and stability.
Monitored application performance metrics and implemented optimizations.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Business Intelligence Developer
D3 Technologies
Nixa
04.2018 - 02.2022
Developed customized solutions in Microsoft Dynamics 365 for client-specific requirements.
Integrated third-party applications with Microsoft Dynamics 365 to streamline workflows.
Analyzed business processes to identify opportunities for system improvements and automation.
Documented system configurations and user guides for future reference and training purposes.
Participated in project meetings to align development efforts with business objectives and timelines.
Written stored procedures, functions, triggers and other T-SQL scripts in order to support business processes.
Education
Bachelor of Science - Computer Information Systems
Missouri State University
Springfield, Missouri, MO
12-2018
Skills
Software development
Microsoft Dynamics 365
Database management
Code review
Business analysis
Process improvement
C# programming
SQL database management
Angular framework development
JavaScript coding
PHP scripting and REST APIs
Timeline
Advanced Program Analyst
Jack Henry & Associates
03.2022 - Current
Business Intelligence Developer
D3 Technologies
04.2018 - 02.2022
Bachelor of Science - Computer Information Systems