Alexah Willhoite
Kansas City
Summary
Dynamic and innovative professional with a proven track record in customer service and teamwork, honed across roles at Burger King, QuikTrip, and IHOP. Excelled in enhancing customer satisfaction and streamlining processes, demonstrating exceptional multitasking and clear communication. Skilled in customer engagement and maintaining high cleanliness standards, I bring a creative approach to solving problems and improving workflow efficiency.
Overview
2025
2025
years of professional experience
Work History
Crew Member
Burger King
Volunteer
Kc Pet Project
Crew Member
QuikTrip
11.2023 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Intern/staff
Wolf Park
10.2023 - 01.2024
- Collaborated with departments to streamline processes and improve workflow.
- Maintained records and files for easy access and reference, facilitating information sharing.
- Developed presentations for team meetings, enhancing communication and collaboration.
- Conducted surveys and collected feedback for project evaluations and improvements.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Worked hands-on with animals such as wolves, foxes, birds, bison, and a turtles.
- Weighed and prepared diets for said animals.
- Provided medication for animals
Sever/hostess
IHOP
05.2023 - 07.2023
- Strengthened teamwork capabilities by collaborating closely with front-of-house and back-of-house staff.
- Managed guest seating by coordinating reservations and optimizing table turnover.
- Increased guest retention with friendly interactions and personalized service.
- Provided exceptional customer service by anticipating guest needs and ensuring satisfaction.
- Answered customer questions about hours, seating, and menu information.
- Coordinated guest arrivals for smooth seating and enhanced dining experience.
Education
Animal Science - Zoology
University of Missouri
Columbia, MOSkills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Clear communication
- Cleaning
- Customer engagement
- Cleaning and sanitizing
- Interactive communication skills
- Leadership qualities
- Learning agility
- Valid Driver's license
- Creativity and innovation
Accomplishments
Graduated High school with National Honors Society, A+, and the Gold diploma!!
Timeline
Crew Member
QuikTrip
11.2023 - Current
Intern/staff
Wolf Park
10.2023 - 01.2024
Sever/hostess
IHOP
05.2023 - 07.2023
Crew Member
Burger King
Volunteer
Kc Pet Project
Animal Science - Zoology
University of Missouri
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