Alex Young
Hazelwood
Summary
Motivated individual, excellent attention to detail as well as a creative mindset. Takes pleasure in working with others in a team setting, being a team player is a strong suit. Hardworking and passionate job seeker with strong organizational skills & eager to secure the Insurance Operations Coordinator position.
Willing to help the team achieve company goals. Loyal and dependable candidate, who is successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Policy Services Assistant
Safety National
05.2023 - Current
- Responsible for monitoring and follow through of service related requests for the Policy Operations unit. Responsible for tracking all Excess Workers Compensation, Primary and State transactions to include: New Business, Renewals, Endorsements, and Non-renewals.
- Provide accuracy in which transactions are issued and distributed to customers. Knowledgeable in Primary Release Transactions that include Commercial Auto, Out of State and General Liability.
- Distribute Policies and Endorsements to clients. Which includes attaching the appropriate documents as mandated by Safety National and state bureaus, and the maintenance of accuracy in PSA Tracking database and ImageNow files.
- Solely responsible for scanning account files not yet housed into ImageNow. Handle requests for historical policy documents from other Departments, researching various resources for box information, requesting files from storage, assisting other units in Insurance Operations, and keeping track of efforts made.
Claims Mail Operations Assistant
Safety National
02.2022 - 04.2023
- Responsible for accepting incoming Corporate and Claims mail to be processed, sorted, and delivered to proper recipients. Also responsible for ordering office supplies, and scanning of historical Claims documents.
- Knowledge of postage machines, folding and inserting machinery, general office equipment, Microsoft Office, Claims Center, IMS, and Image Now. Ability to identify different types of insurance documents (1st Reports, Supplemental Reports, Reimbursement Requests, Medical bills, Subpoenas, Polices, I.D Cards, etc.). In this position I also record and maintain Claims documents and information into database (Claims Center or Image Now).
- Monitor Claims Inbox- This inbox was a catch all inbox for different departments concerning mail. Received TPA and Policy changes which would be moved to sub folders. Communicated with TPA”s, Analysts to resolve any Claim concerning issues.
Mailroom Coordinator
Graybar Electric Supply
02.2017 - 01.2022
- Responsible for accepting incoming mail interoffice mail to be processed, sorted, and delivered to proper recipients.
- As mailroom coordinator I enforce the responsibility of performing all incoming and outgoing functions of the mailroom for Graybar.
- Weighed letters and packages and calculated costs based on classification, weight and destination.
- Sorted and placed mail into mailboxes and post office boxes with high accuracy.
- Loaded letters onto processing equipment, and ensured that sorting feed was never interrupted.
- Maintained excellent attendance record and was always on time.
Laboratory Associate III
Barnes-Jewish Hospital, Jewish Hospital
05.2013 - 01.2017
- Set up, operate, and maintain laboratory instruments and equipment, collect data and samples, order test, and record results. In charge of setting up, maintaining, and verifying sterility of lab equipment and tools.
- Maintained excellent attendance record and was always on time for work.
Education
No Degree - General Education
St. Louis Community College-Florissant Valley
High School Diploma -
Riverview Gardens High School
05.2005
Skills
- File Management
- Office Administration
- IMS
- ImageNow
- Data Entry
- Computer Skills
- File and Record Keeping
- Operation Support
- Relationship Building
- Outlook and Excel
- Policy Center
Timeline
Policy Services Assistant
Safety National
05.2023 - Current
Claims Mail Operations Assistant
Safety National
02.2022 - 04.2023
Mailroom Coordinator
Graybar Electric Supply
02.2017 - 01.2022
Laboratory Associate III
Barnes-Jewish Hospital, Jewish Hospital
05.2013 - 01.2017
No Degree - General Education
St. Louis Community College-Florissant Valley
High School Diploma -
Riverview Gardens High School
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