Alexander Rojas
Ballwin
Summary
Versatile and reliable operations and customer support professional with a proven track record in logistics, inventory management, technical support, and team leadership. Experienced in managing yard and material operations, providing hands-on installation services, and delivering high-quality customer support in both industrial and technology settings. Skilled in inventory control, transport coordination, troubleshooting technical systems, and ensuring compliance with operational directives. Strong communicator with a background in the U.S. Marine Corps, bringing discipline, attention to detail, and a commitment to excellence in fast-paced environments
Overview
9
9
years of professional experience
1
1
Certification
Work History
Operations/Driver
Trusted Journey
02.2025 - Current
- I complete deliveries and pick ups of pets with utmost care and respect.
- I do clay paw prints, ink prints, and fur clippings with full care and thoughts of the customer
- I organize and quality control of all packaging and processing of remains.
- I help with all tasks that's needed to keep the facility on track. Which includes deliveries of urns, supplies, and facility needs.
SMB Help Desk
Linxup
11.2023 - Current
- Used Salesforce to communicate and notate cases or calls
- Troubleshoot GPS devices, Customer Portal, and account information
- Communicated with customers to fix issues or discrepancies with their account
- Time management with different statuses for the company's phone system. (five9)
Yard Foreman
Brock Industrial Services
03.2022 - 11.2023
- Manage inventory of scaffolding materials
- Provide customer service to trucking companies to ensure satisfactory transport of materials
- Organize materials and the transport of scaffolding materials
- Log counts of scaffolding materials
Window Installer
Arch City Windows
11.2020 - 02.2022
- Installed and secured windows on residential properties
- Contributed to customer satisfaction by referring complex customer issues to senior installers
- Inspected windows for accurate measurement, defects and correct installation
Marine
USMC
09.2016 - 11.2020
- Led Platoon 1/1 Alpha Company in supporting the higher headquarters missions
- Communicated to Commanders regarding pertinent information and details
- Followed and implemented directives of upper rank
- Issued accurate and timely reports
Education
No Degree - General Studies
St. Louis Community College
Kirkwood, United States 05.2001 -
Skills
- Time management
- Equipment operation
- Problem-solving
- Customer service
- Product knowledge
- Adaptability and flexibility
- Customer relations
- Problem resolution
- Team collaboration
- Computer proficiency
- Leadership
Certification
CompTIA A+, 08/01/23, COMP001022335821
Timeline
Operations/Driver
Trusted Journey
02.2025 - Current
SMB Help Desk
Linxup
11.2023 - Current
Yard Foreman
Brock Industrial Services
03.2022 - 11.2023
Window Installer
Arch City Windows
11.2020 - 02.2022
Marine
USMC
09.2016 - 11.2020
No Degree - General Studies
St. Louis Community College
05.2001 -
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