Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Alexander Rojas

Alexander Rojas

Ballwin

Summary

Versatile and reliable operations and customer support professional with a proven track record in logistics, inventory management, technical support, and team leadership. Experienced in managing yard and material operations, providing hands-on installation services, and delivering high-quality customer support in both industrial and technology settings. Skilled in inventory control, transport coordination, troubleshooting technical systems, and ensuring compliance with operational directives. Strong communicator with a background in the U.S. Marine Corps, bringing discipline, attention to detail, and a commitment to excellence in fast-paced environments

Overview

9
9
years of professional experience
1
1
Certification

Work History

Operations/Driver

Trusted Journey
02.2025 - Current
  • I complete deliveries and pick ups of pets with utmost care and respect.
  • I do clay paw prints, ink prints, and fur clippings with full care and thoughts of the customer
  • I organize and quality control of all packaging and processing of remains.
  • I help with all tasks that's needed to keep the facility on track. Which includes deliveries of urns, supplies, and facility needs.


SMB Help Desk

Linxup
11.2023 - Current
  • Used Salesforce to communicate and notate cases or calls
  • Troubleshoot GPS devices, Customer Portal, and account information
  • Communicated with customers to fix issues or discrepancies with their account
  • Time management with different statuses for the company's phone system. (five9)

Yard Foreman

Brock Industrial Services
03.2022 - 11.2023
  • Manage inventory of scaffolding materials
  • Provide customer service to trucking companies to ensure satisfactory transport of materials
  • Organize materials and the transport of scaffolding materials
  • Log counts of scaffolding materials

Window Installer

Arch City Windows
11.2020 - 02.2022
  • Installed and secured windows on residential properties
  • Contributed to customer satisfaction by referring complex customer issues to senior installers
  • Inspected windows for accurate measurement, defects and correct installation

Marine

USMC
09.2016 - 11.2020
  • Led Platoon 1/1 Alpha Company in supporting the higher headquarters missions
  • Communicated to Commanders regarding pertinent information and details
  • Followed and implemented directives of upper rank
  • Issued accurate and timely reports

Education

No Degree - General Studies

St. Louis Community College
Kirkwood, United States
05.2001 -

Skills

  • Time management
  • Equipment operation
  • Problem-solving
  • Customer service
  • Product knowledge
  • Adaptability and flexibility
  • Customer relations
  • Problem resolution
  • Team collaboration
  • Computer proficiency
  • Leadership

Certification

CompTIA A+, 08/01/23, COMP001022335821

Timeline

Operations/Driver

Trusted Journey
02.2025 - Current

SMB Help Desk

Linxup
11.2023 - Current

Yard Foreman

Brock Industrial Services
03.2022 - 11.2023

Window Installer

Arch City Windows
11.2020 - 02.2022

Marine

USMC
09.2016 - 11.2020

No Degree - General Studies

St. Louis Community College
05.2001 -
Alexander Rojas