Summary
Overview
Work History
Education
Skills
Timeline
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Alex Kepler

Springfield,MO

Summary

Dynamic and results-driven professional with a strong work ethic and proven customer service skills honed at Chick-fil-A. Adept at employee motivation and workload management, I excel in fostering teamwork and collaboration while ensuring operational efficiency. Committed to creating positive experiences and maintaining high safety standards in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Game Room Supervisor

Incredible Pizza
07.2023 - Current
  • Supervised daily operations to ensure adherence to safety protocols and quality standards.
  • Coordinated team schedules and delegated tasks to optimize workflow efficiency.
  • Trained new staff on operational procedures and best practices for customer service.
  • Monitored inventory levels and facilitated timely restocking of supplies.
  • Assisted in conflict resolution among team members to maintain a positive work environment.
  • Ensured a safe working environment by enforcing strict compliance with safety policies and procedures.

FOH Team Member

Huey Magoos Chicken
04.2023 - 07.2023
  • Delivered exceptional customer service, ensuring positive dining experiences for all guests.
  • Maintained cleanliness and organization of front-of-house areas, adhering to health and safety standards.
  • Assisted with food and beverage preparation, contributing to efficient service during peak hours.
  • Collaborated with team members to optimize workflow and enhance overall operational efficiency.
  • Handled cash register transactions accurately, ensuring proper cash management throughout shifts.
  • Established welcoming atmosphere by greeting each guest warmly.

FOH Manager

Chick-fil-A
06.2022 - 04.2023
  • Managed front-of-house operations, ensuring seamless guest experiences and satisfaction.
  • Monitored dining area cleanliness and safety standards, fostering a welcoming environment for guests.
  • Processed customer transactions efficiently and accurately using point-of-sale systems.
  • Managed inventory levels by restocking supplies as needed to support workflow.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.

Volunteer

Salvation Army Day Care Center
05.2021 - 08.2021
  • Assisted in daily operations, ensuring a safe and nurturing environment for children.
  • Engaged children in educational activities to promote social and cognitive development.
  • Supported staff in implementing lesson plans and maintaining classroom organization.
  • Monitored children's behavior, providing guidance and conflict resolution as needed.
  • Assisted with special events and programs.
  • Prepared materials for various educational activities, enhancing learning experiences.

Education

High School Diploma -

Hillcrest High School
Springfield, MO
05.2025

Skills

  • Employee motivation
  • Workload management
  • Customer service
  • Machine operation
  • Cash handling proficiency
  • Rules enforcement

Timeline

Game Room Supervisor

Incredible Pizza
07.2023 - Current

FOH Team Member

Huey Magoos Chicken
04.2023 - 07.2023

FOH Manager

Chick-fil-A
06.2022 - 04.2023

Volunteer

Salvation Army Day Care Center
05.2021 - 08.2021

High School Diploma -

Hillcrest High School

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Alex Kepler