Alex Lopez
Kansas City
Summary
Achieved over a million dollars in gross profit annually at Cable Dahmer Automotive Group, demonstrating exceptional contract negotiation and closing tactics. Excelled in relationship building, fostering client loyalty and exceeding sales targets through bilingual communication and strategic client relationship management. Enhanced team performance and customer satisfaction by leading with a results-driven approach.
Overview
7
7
years of professional experience
Work History
Sales Manager
Cable Dahmer Automotive Group
02.2022 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Exceeded over a million dollars in gross profit yearly.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
Sales Consultant
Cable Dahmer Automotive Group
12.2019 - 02.2022
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
- Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
Valet Attendant Supervisor
SP Plus Parking
02.2017 - 11.2019
- Improved customer satisfaction by ensuring efficient valet services and addressing concerns promptly.
- Developed strong relationships with clients through excellent communication skills, leading to repeat business and positive reviews.
- Enhanced safety measures by training staff on proper vehicle handling techniques and enforcing strict adherence to protocols.
- Optimized workflow with well-organized shift schedules and clearly communicated responsibilities.
Education
Associate of Arts -
Metropolitan Community College
Kansas City, MO05.2019
Skills
- Bilingual
- Relationship Building
- Contract Negotiation and Closing Tactics
- Client Relationship Management
- Goals and performance
Timeline
Sales Manager
Cable Dahmer Automotive Group
02.2022 - Current
Sales Consultant
Cable Dahmer Automotive Group
12.2019 - 02.2022
Valet Attendant Supervisor
SP Plus Parking
02.2017 - 11.2019
Associate of Arts -
Metropolitan Community College
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