Alejandra Rodriguez Silveira
Montevideo
Summary
Ambitious Game Tester committed to the quality of end products from start to finish, with a passion for games. Ready to face challenges with a positive attitude and special attention to detail.
Overview
13
13
years of professional experience
Work History
Game Quality Analyst
Globant
11.2020 - Current
- Working on an upcoming AAA game as an advanced junior GQA through black box testing, using multiple platforms (PC, PS5 and XSX) to complete test cases following regression guidelines.
- Collaborating in teams to complete single and multiplayer runs (speedrun, balance), and bug investigation requested by the client.
- Extensive game knowledge via playtest of different components: campaign, art (metrics and their rules), audio, AI bots, 3Cs (Control, Camera, and Combat).
- Identifying defects and reporting them after thorough investigation, writing concise steps by following bug writing guidelines while keeping up to date with the information required.
- Working alongside other vendors to run matchmaking tests as well as continuous communication with the client.
Customer Service Agent
Travelgenio
01.2019 - 05.2019
- Customer support providing assistance with scheduling and rescheduling flights and reissuing tickets. Voiding, cancelling and managing refunds with the airlines.
- Usage of different GDS (Amadeus, Gallileo and Sabre), learnt in the span of 2 weeks.
- Worked under pressure to meet the daily quota.
- Knowledge in different languages (english, spanish, portugues and japanese).
Support Sale Representative
Ledefyl
03.2015 - 04.2018
- Sales advisor providing support across the world.
- In charge of quotations of purchase orders for multiple end customers.
Line Tech
Tata Consultancy Services
03.2012 - 09.2013
- Worked for Target in several projects, providing online support to onsite technicians installing multiple devices in different store locations.
- Knowledge on virtual machines, kiosks and workstations, installing printers and other devices.
Administrative Assistant
Lemac Tecnologia
03.2011 - 03.2012
- Administrative tasks such as managing company information and budgeting.
Education
High School Diploma -
Dámaso Antonio Larrañaga
Montevideo, UruguaySkills
- Quality Improvement
- Quality Assurance
- Regression Testing
- Collaborative Team Player
- Teamwork and Positive Attitude
- Attention to Detail
- Jira
- Confluence
- Unreal Engine
- Slack
Languages
Spanish
Native language
English
Advanced
C1
Japanese
Intermediate
B1
Timeline
Game Quality Analyst
Globant
11.2020 - Current
Customer Service Agent
Travelgenio
01.2019 - 05.2019
Support Sale Representative
Ledefyl
03.2015 - 04.2018
Line Tech
Tata Consultancy Services
03.2012 - 09.2013
Administrative Assistant
Lemac Tecnologia
03.2011 - 03.2012
High School Diploma -
Dámaso Antonio Larrañaga
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