Summary
Overview
Work History
Education
Skills
Languages
Timeline
BusinessDevelopmentManager
Alejandra Rodriguez Silveira

Alejandra Rodriguez Silveira

Montevideo

Summary

Ambitious Game Tester committed to the quality of end products from start to finish, with a passion for games. Ready to face challenges with a positive attitude and special attention to detail.

Overview

13
13
years of professional experience

Work History

Game Quality Analyst

Globant
11.2020 - Current
  • Working on an upcoming AAA game as an advanced junior GQA through black box testing, using multiple platforms (PC, PS5 and XSX) to complete test cases following regression guidelines.
  • Collaborating in teams to complete single and multiplayer runs (speedrun, balance), and bug investigation requested by the client.
  • Extensive game knowledge via playtest of different components: campaign, art (metrics and their rules), audio, AI bots, 3Cs (Control, Camera, and Combat).
  • Identifying defects and reporting them after thorough investigation, writing concise steps by following bug writing guidelines while keeping up to date with the information required.
  • Working alongside other vendors to run matchmaking tests as well as continuous communication with the client.

Customer Service Agent

Travelgenio
01.2019 - 05.2019
  • Customer support providing assistance with scheduling and rescheduling flights and reissuing tickets. Voiding, cancelling and managing refunds with the airlines.
  • Usage of different GDS (Amadeus, Gallileo and Sabre), learnt in the span of 2 weeks.
  • Worked under pressure to meet the daily quota.
  • Knowledge in different languages (english, spanish, portugues and japanese).

Support Sale Representative

Ledefyl
03.2015 - 04.2018
  • Sales advisor providing support across the world.
  • In charge of quotations of purchase orders for multiple end customers.

Line Tech

Tata Consultancy Services
03.2012 - 09.2013
  • Worked for Target in several projects, providing online support to onsite technicians installing multiple devices in different store locations.
  • Knowledge on virtual machines, kiosks and workstations, installing printers and other devices.

Administrative Assistant

Lemac Tecnologia
03.2011 - 03.2012
  • Administrative tasks such as managing company information and budgeting.

Education

High School Diploma -

Dámaso Antonio Larrañaga
Montevideo, Uruguay

Skills

  • Quality Improvement
  • Quality Assurance
  • Regression Testing
  • Collaborative Team Player
  • Teamwork and Positive Attitude
  • Attention to Detail
  • Jira
  • Confluence
  • Unreal Engine
  • Slack

Languages

Spanish
Native language
English
Advanced
C1
Japanese
Intermediate
B1

Timeline

Game Quality Analyst

Globant
11.2020 - Current

Customer Service Agent

Travelgenio
01.2019 - 05.2019

Support Sale Representative

Ledefyl
03.2015 - 04.2018

Line Tech

Tata Consultancy Services
03.2012 - 09.2013

Administrative Assistant

Lemac Tecnologia
03.2011 - 03.2012

High School Diploma -

Dámaso Antonio Larrañaga

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Alejandra Rodriguez Silveira