Alejandra Acevedo
Cape Girardeau
Summary
Professional team-oriented worker with consistent record of supporting operational goals and achieving results. Adept at fostering strong team collaboration and adapting to changing needs efficiently. Known for reliability and proactive approach, leveraging effective communication and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Team Member
Fresh Healthy Cafe
09.2024 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Closing expert, beauty team member, style team member, front-end team member
Target
11.2022 - Current
- Received payments by cash, check, credit cards, vouchers, automatic debits
- Issued receipts, refunds, credits, change due to customer
- Assisted customers by providing information resolving their complaints
- Counted money in cash drawers at end of shift to ensure that amounts are correct
- Established or identify prices of goods, services or admissions
- Greeted customers entering establishments
- Processed merchandise returns exchanges
- Eciently zoned entire sections of the store, ensuring optimal product presentation and customer experience
- Manged incoming freight by putting out stock and backstocking items to maintain organized inventory
- Provided support with backup calls during busy periods to assist with customer inquiries and checkout process
- Took responsibility for a designated section of the store, ensuring cleanliness, organization, and availability of products
- Collaborated with team members to meet store goals and deliver exceptional customer service
- Adapted quickly to changing priorities and maintained a positive attitude in fast-paced environments
to-go, certified front-of-house trainer, server, food runner
Olive Garden
09.2020 - 11.2022
- Handled complaints, settled disputes, and resolved customer conflicts
- Managed day-to-day restaurant operations with a focus on quality and meeting customer expectations
- Built strong, respectful employee relationships to drive employee satisfaction in high turnover
- Managed and resolved incidents according to service agreements
- Interacted with customers via telephone and e-mail
- Trained new employees
server, hostess, caterer
The Southerner
04.2018 - 01.2020
- Calculated check amounts and split checks when parties requested separate checks
- Completed a full food service and training course when hired as a restaurant server
- Helped resolve guest problems by remaining positive, friendly and respectful
- Recommended entrée or drink choices to guests by listening to their preferences and concerns
- Assisted hosts and hostesses with seating of guests during rush times
- Delivered outstanding customer service by serving food and drinks to guests
- Used the point of sale, or POS, system to place orders and print checks
Education
Bachelor of Science - Kinesology
Southeast Missouri State University
Cape Girardeau, MO12-2025
Skills
- Customer Engagement
- Optimistic Mindset
- Collaborative Team Engagement
- Problem-solving
- Accurate Cash Management
- Cleaning
- Leadership qualities
- Money handling
Languages
Spanish
Native or Bilingual
Timeline
Team Member
Fresh Healthy Cafe
09.2024 - Current
Closing expert, beauty team member, style team member, front-end team member
Target
11.2022 - Current
to-go, certified front-of-house trainer, server, food runner
Olive Garden
09.2020 - 11.2022
server, hostess, caterer
The Southerner
04.2018 - 01.2020
Bachelor of Science - Kinesology
Southeast Missouri State University
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