Aleia Gaunt-Asmus
Kaiser
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
State Of Missouri
Jefferson City
08.2025 - Current
- Assisted customers with inquiries and provided accurate information promptly.
- Resolved customer complaints efficiently to enhance satisfaction and service quality.
- Maintained detailed records of customer interactions in the database system.
- Answered customer inquiries and provided accurate information regarding products and services.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Nursing Assistant
Eldon Nursing and Rehab
02.2025 - 05.2025
- Worked in a nursing home providing care and support to elderly residents. Assisted with daily activities such as meals, hygiene, mobility, and companionship. Maintained a clean and safe environment, monitored residents' well-being, and communicated effectively with healthcare staff and families to ensure quality care.
Teller
Bank
12.2023 - 08.2024
- As a bank teller, I was responsible for assisting customers with financial transactions, including deposits, withdrawals, and account inquiries. I accurately handled cash, balanced the cash drawer and vault daily, and ensured all transactions complied with bank policies. My role required strong attention to detail, excellent customer service, and maintaining a high level of confidentiality and accuracy.
Server
Calabria
01.2022 - 02.2023
- Worked as a server in a fast-paced restaurant environment, providing excellent customer service by taking orders, serving food and beverages, and ensuring guest satisfaction. Handled payments, maintained cleanliness of dining areas, and collaborated with kitchen and front-of-house staff to deliver a smooth dining experience.
Education
Diploma -
OSAGE HIGH SCHOOL
Criminal justice/law enforcement
Lake Carrer And technical center
Skills
- Problem solving
- Ambitious
- Out-going
- Very observing
- Communication Skills
- Adaptability
- Technical skills
Timeline
Customer Service Representative
State Of Missouri
08.2025 - Current
Nursing Assistant
Eldon Nursing and Rehab
02.2025 - 05.2025
Teller
Bank
12.2023 - 08.2024
Server
Calabria
01.2022 - 02.2023
Diploma -
OSAGE HIGH SCHOOL
Criminal justice/law enforcement
Lake Carrer And technical center