AleDereanna Carter
Kansas City
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Driven Dispatcher with excellent leadership and problem-solving abilities. Highly organized and proactive with solid understanding of scheduling actions, adjusting and prioritizing issues. Dedicated to efficiency and reliability in personal work and collaborative projects.
Overview
9
9
years of professional experience
Work History
Safety and Security Dispatcher
Kansas City Public School District
11.2021 - Current
- Communicate with Patrol Officers regarding calls for service and intrusion alarms via hand-held radio and base station radio
- Arm/Disarm all school buildings and monitor all camera's via CCTV
- Maintain accurate records of all dispatched CAD calls
- Assist district employees with badge and school access related issues
- Communicate/work with KCPD and KCFD on a as needed basis regarding illegal trespassing/
- Report any issues to the First Line Security Supervisor
CNA
Regent Park Assisted Living
07.2020 - 10.2021
- Checked residents vitals such as temperature, blood pressure, and blood sugar levels.
- Enhanced resident satisfaction by providing compassionate and attentive care.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Assist residents with all ADL's
Lead Dispatcher
Henry Industries, Inc
07.2018 - 10.2021
- Communicated with independent contractors for pickup and delivery.
- Ensured all STAT ordes were delivered in within the allotted time.
- Communicate with customers via phone or email regarding services needed
Caregiver
Comm. Caregivers Of Sonoma Creekside Cottage/Place
02.2015 - 06.2017
- Performed light housekeeping duties to maintain cleanliness standards while respecting the residents personal space.
- Assisted with daily living activities,
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor/family well-informed.
- Guided patients to restroom to support bladder and bowel programs
Education
No Degree - Medical Assistant
Bryman College
San Francisco, CA10.1999
High School Diploma -
Vista High School
Richmond, CA06.1997
Skills
- Dispatching procedures
- Decision-Making
- Incident Reporting
- Dispatch Recordkeeping
- Team Work Scheduling
- Dispatch software
- Routing orders
- Customer Service
- Data Entry
- Prioritizing calls
- Problem-Solving
- Relationship Building
Timeline
Safety and Security Dispatcher
Kansas City Public School District
11.2021 - Current
CNA
Regent Park Assisted Living
07.2020 - 10.2021
Lead Dispatcher
Henry Industries, Inc
07.2018 - 10.2021
Caregiver
Comm. Caregivers Of Sonoma Creekside Cottage/Place
02.2015 - 06.2017
No Degree - Medical Assistant
Bryman College
High School Diploma -
Vista High School
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