Dedicated mom of two
Alayna Hall
Columbia
Summary
Dynamic professional with a proven track record at FedEx, excelling in time management and customer service. Recognized for enhancing service efficiency and resolving conflicts effectively. Skilled in operational procedures and team collaboration, consistently delivering exceptional results while maintaining attention to detail in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Courier
Federal Express, FedEx
07.2025 - Current
- Delivered packages efficiently within designated timeframes to ensure customer satisfaction.
- Operated delivery vehicles in compliance with safety regulations and company policies.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Handled sensitive documents securely, maintaining confidentiality and protecting client information.
Drywall Finisher
Quality Drywall
09.2023 - 06.2024
- Applied joint compound to drywall seams, ensuring smooth finishes and surface integrity.
- Collaborated with team members to maintain efficient workflow during installation projects.
- Adhered to safety protocols and regulations, minimizing workplace hazards and risks.
- Served as a reliable team member, regularly collaborating with other finishers and construction professionals to achieve shared goals and meet deadlines.
Water Technician
Roto-Rooter
02.2021 - 08.2023
- Diagnosed plumbing issues and recommended solutions to customers.
- Trained new technicians on operational procedures and safety protocols.
- Implemented best practices to enhance service efficiency and customer satisfaction.
- Managed inventory of tools and supplies to facilitate timely job completion.
- Provided exceptional customer service during interactions with residents, businesses, or other stakeholders regarding water-related inquiries or issues.
Education
High School Diploma -
Sturgeon High
Sturgeon, MONo Degree - General Studies
Columbia College
Columbia, Missouri, MOSkills
- Time management
- Customer service
- Conflict resolution
- Team collaboration
- Workflow efficiency
- Operational procedures
- Attention to detail
- Service enhancement
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Love for art and design
Timeline
Courier
Federal Express, FedEx
07.2025 - Current
Drywall Finisher
Quality Drywall
09.2023 - 06.2024
Water Technician
Roto-Rooter
02.2021 - 08.2023
High School Diploma -
Sturgeon High
No Degree - General Studies
Columbia College