Akyis Skidmore
Springfield
Summary
Detail-focused Optometric Technician recognized for high productivity levels and efficient task completion. Skilled in patient preparation, equipment maintenance, and accurate record-keeping. Excel in communication, teamwork, and adaptability, ensuring seamless operations within fast-paced optometric settings. Committed to providing exceptional care and support to both patients and optometrists.
Overview
9
9
years of professional experience
Work History
Optometric Technician
Springfield Eyecare
Springfield
09.2019 - 03.2025
- Assisted optometrists with patient eye exams, ensuring accurate diagnosis and optimal patient care.
- Provided administrative support such as scheduling follow-up visits or sending reminder notices for upcoming appointments.
- Coordinated referrals to ophthalmologists for patients requiring further medical treatment.
- Assisted optometrist with more complex procedures, such as glaucoma testing and retinal imaging.
- Conducted comprehensive pre-test procedures, including visual acuity, color vision, pressure tests, and auto-refraction.
- Conducted tonometry or tonography tests to measure intraocular pressure.
- Checked patient records for accuracy and updated them when necessary.
- Utilized electronic health record systems for accurate and efficient patient data management.
- Communicated with patients to obtain and document medical histories.
- Provided exceptional customer service by addressing patient concerns promptly and professionally.
- Analyzed chart in preparation of patient engagement to review diagnostic testing, photos and preventive measures needed.
- Educated patients on contact lens care, insertion, removal, and hygiene practices.
- Instructed patients on how to properly use contact lenses or eyeglasses.
- Sent patient prescriptions to pharmacies and scheduled future appointments.
- Prepared invoices for services rendered and collected payments from patients.
- Processed insurance claims, verifying coverage and explaining benefits to patients.
- Answered phone calls from customers inquiring about services offered by the practice.
- Contacted insurance companies to verify coverage information prior to treatment.
- Performed administrative duties such as scheduling appointments and filing paperwork.
- Trained new staff on optometric testing procedures and clinic protocols.
Direct Support Professional
Nova centers of the Ozarks
Springfield
04.2018 - 08.2019
- Consulted with client care team to continually update care plans.
- Assisted with planning and coordination of activities and outings based on individual needs.
- Instructed individuals in self-advocacy skills to increase autonomy and decision making abilities.
- Assisted clients with maintaining good personal hygiene.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Followed care plan and directions to administer medications.
- Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.
- Assisted individuals in learning and developing new skills.
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
- Accompanied individuals on outings to promote independence and integration into the community.
Food Preparation Worker
Jimmy John's
Springfield
03.2016 - 04.2018
- Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
- Memorized menu items and food preparation methods to better explain selections to guests and increase sales.
- Prepared meats, vegetables or desserts according to orders or instructions.
- Assisted in the plating and presentation of food for service.
- Cut, sliced, and diced vegetables and fruits for meal prep.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Education
High School Diploma -
Richland High School
Richland, MO05-2013
Skills
- Patient care
- Electronic health records
- Insurance verification
- Contact lens education
- Customer service
- Referral coordination
- Payment processing
- Diagnostic testing
- Problem solving
- Time management
- Optometric equipment operation
- Clinical documentation
- Teamwork and collaboration
- Customer education
- Attention to detail
- Organizational skills
- Communication skills
- Empathy and patience
- Client advocacy
Affiliations
Music- playing music and collecting physical media is a life passion of mine. I've played music all over, its something I'll probably always continue to do.
Sports- sports have always been a big part of my life. Playing Baseball in high school and even doing some assistant coaching here and there afterwards.
Plant keeping- a slower aspect of my life that I've recently picked up is keeping house plants. It has taught me that patience and learning the schedules of each individual plant is worth the reward.
Timeline
Optometric Technician
Springfield Eyecare
09.2019 - 03.2025
Direct Support Professional
Nova centers of the Ozarks
04.2018 - 08.2019
Food Preparation Worker
Jimmy John's
03.2016 - 04.2018
High School Diploma -
Richland High School
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