Akshay Lale
Macao
Summary
Passionate with strong emphasis on improving guest satisfaction through genuine and attentive hospitality service. Skilled in training and motivating staff to elevate performance and achieve operational excellence. Demonstrated success in team leadership, effective time management, and multitasking in fast-paced environments.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Food and Beverage Supervisor
MGM
Macao
08.2024 - Current
- Oversee daily operations of food and beverage service areas to ensure efficiency.
- Conduct daily staff meetings to address performance, guest service, and operational issues.
- Supervise a team of employees to cultivate a positive and productive work environment.
- Ensure supplies and stocks maintain par level consistently
Assistant Restaurant Manager - The Level
Melia Vinpearl Phu Quoc
Phu Quoc
09.2023 - 08.2024
- Oversee Sabbia Beach Club House, delivering an authentic Spanish dining experience along with maintaining a high-energy atmosphere and premium service standards at The Level Lounge
- Managing operations at an All-Inclusive Resort with 522 villas, accommodating up to 3000 guests, ensuring top-tier service and guest satisfaction.
Food & Beverage Lead Service Agent
The St. Regis Macao Cotai & Sheraton Grand Macao Central Complex
Macao
12.2018 - 09.2023
- Pre-opening for The St.Regis Bar
- The Manor - Portuguese Restaurant.
- Bene - Italian Restaurant.
- Selected Job Responsibilities: Handling Multi currency (MOP/HKD)
- Maintaining Ordering & Purchasing
- Maintaining GSS, Achieving Monthly goals
- Maintaining daily reports, Motivates Team to achieve restaurants daily budgets and goals
Food & Beverage Server
JW Marriott Marquis
Dubai
02.2015 - 12.2018
- La Farine - 24/7 French Restaurant
- Kitchen 6 - All day Dining International Buffet Restaurant
Industrial Training
Vivanta by Taj President
Mumbai
06.2012 - 10.2012
- Core Departments - Food & Beverage, Front Office, Culinary, Housekeeping
Education
BBA - Hospitality & Tourism Administration
Kohinoor IMI School of Hospitality Management
Khandala01.2014
HIGHER DIPLOMA - Gastronomy
KIMI
Khandala01.2014
HSC - Higher Secondary School education
Eknath B Madhavi College
Mumbai, Maharashtra01.2010
Skills
- Team management and leadership
- Roster creation
- Effective communication
- Inventory management
- Guest complaint resolution
- Multiple currency handler
Certification
• Associate in to Supervisor, 01/01/18
• JW Wine Ambassador, 06/01/15.
• JW Wine Ambassador, 06/01/15.
Personal Information
- Date of Birth: 08/31/89
- Nationality: Indian
- Marital Status: Married
Accomplishments
MGM LEO AWARD
Languages
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Marathi
Native
Native
Konkani
Proficient (C2)
C2
References
References available upon request.
Timeline
Food and Beverage Supervisor
MGM
08.2024 - Current
Assistant Restaurant Manager - The Level
Melia Vinpearl Phu Quoc
09.2023 - 08.2024
Food & Beverage Lead Service Agent
The St. Regis Macao Cotai & Sheraton Grand Macao Central Complex
12.2018 - 09.2023
Food & Beverage Server
JW Marriott Marquis
02.2015 - 12.2018
Industrial Training
Vivanta by Taj President
06.2012 - 10.2012
BBA - Hospitality & Tourism Administration
Kohinoor IMI School of Hospitality Management
HIGHER DIPLOMA - Gastronomy
KIMI
HSC - Higher Secondary School education
Eknath B Madhavi College