Akili Noel
Fort Leonard Wood
Summary
Dedicated and highly organized professional with over 16 years of experience managing a busy household and prior hands-on experience in customer service. Known for strong leadership, excellent communication skills, and the ability to multitask and adapt in fast-paced environments. A dependable self-starter with a strong work ethic, seeking to bring empathy, problem-solving, and a customer-first mindset to a remote customer service role. Proven ability to stay calm under pressure, resolve conflicts, and deliver high-quality support.
Overview
16
16
years of professional experience
Work History
House Manager
Stay At Home Mom
06.2009 - Current
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Maximized performance by monitoring daily activities and mentoring team members.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Server/Hostess Trainer
Logan’s Roadhouse
01.2016 - 07.2017
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Education
No Degree -
Kent State University
Kent, OHSkills
- Organize and manage schedules for a family of six
- Internet & computer skills
- Organizational skills
- Ability to multi-task efficiently
- Time management skills
- Ability to work under pressure
- Effective decision making
- Self motivator
- Positive outlook & hardworking
- Financial management
Timeline
Server/Hostess Trainer
Logan’s Roadhouse
01.2016 - 07.2017
House Manager
Stay At Home Mom
06.2009 - Current
No Degree -
Kent State University
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