Aki Kam
Macao
Summary
Dynamic marketing executive with a proven track record at SJM Resorts, excelling in brand development and vendor management. Bilingual in Chinese and English, I leverage strong communication and problem-solving skills to drive impactful marketing strategies and foster lasting partnerships, enhancing brand awareness and customer engagement. Accomplished marketing professional with demonstrated success developing and implementing strategic approaches to drive market growth and bottom-line profitability. Strong communicator with natural leadership talent and high energy. Impactful and successful manager talented in building teams and motivating personnel to new levels of performance. Marketing executive with stellar background propelling customer engagement through innovative campaigns and targeted media placement. Successful at maximizing brand image and profitability by creating strategies based on deep understanding of target audience. Proven history of managing multiple activities from start to finish while meeting strict deadlines.
Overview
7
7
years of professional experience
Work History
Marketing Executive
SJM Resorts
Macao
07.2024 - Current
- Managed relationships with external vendors, agencies and suppliers to ensure effective delivery of services.
- Collaborated with sales team to develop targeted promotions and incentives programs.
- Monitored competitor activity and prepared detailed reports on performance metrics.
- Developed marketing strategies and campaigns to increase brand awareness.
- Created content for various digital channels, including website, social media and email.
- Planned and organized public relations and promotional events.
- Produced weekly reports on key performance indicators related to marketing initiatives.
Sales Associate
Hermes
Macao
09.2018 - 01.2023
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to effectively build rapport and lasting relationships.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Education
Bachelor of Chinese-English Translation -
Macao Polytechnic University
Macao06.2018
High school diploma -
Sacred Heart Canossian College
Macao06.2014
Skills
- Fluent in Chinese and English
- Document Translation
- Verbal and written communication
- Customer Service
- Teamwork and Collaboration
- Problem-solving skills
- Public Speaking
- Strong vocabulary skills
- Marketing strategy
- Vendor management
- Brand development
- Team collaboration
- Partnership development
Languages
- Cantonese, Native
- English, Advanced
- Mandarin, Advanced
Personal Information
- Date of Birth: 02/26/96
- Nationality: Chinese
Timeline
Marketing Executive
SJM Resorts
07.2024 - Current
Sales Associate
Hermes
09.2018 - 01.2023
Bachelor of Chinese-English Translation -
Macao Polytechnic University
High school diploma -
Sacred Heart Canossian College
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