Aileen Roll
St. Louis
Summary
Experienced waitress with 6 years working in busy restaurant and bar settings. Committed to providing excellent customer service with enthusiasm and great attitude.
Overview
6
6
years of professional experience
Work History
Cocktail Waitress
Cafe Napoli
09.2022 - Current
- Take food and drink orders
- Carry out food and drink on trays
- Keep section clean
- Memorize table numbers
- Complete side work
- Clean the entire bar side of the restaurant
- Deal with an array of customers
- Use our POS system
Server
BASSO
02.2023 - 05.2024
- Demonstrated exceptional multitasking skills during peak hours, accurately managing multiple tables
- Provided recommendations on menu items based on customer preferences and dietary restrictions
- Collaborated with kitchen staff to ensure timely delivery of food orders to customers
- Maintained cleanliness of dining area by promptly clearing tables, sanitizing surfaces, and restocking supplies as needed
- Handled cash transactions accurately using POS system while maintaining a balanced cash drawer at the end of each shift
- Resolved customer complaints or concerns promptly and professionally to ensure a positive dining experience
Server/Waiter
The Road House
09.2021 - 04.2022
- Wait on the tables in my section
- Use our cash register and POS system
- I had to listen to orders effectively and efficiently
- Bring out food and drink on trays
- Complete my side work before leaving
Server/Waiter
JOEY B'S FOOD AND DRINK
03.2019 - 06.2021
- Wait on the tables in my section
- Use our cash register and POS system
- I had to listen to orders effectively and efficiently
- Bring out food and drink on trays
- Complete my side work before leaving.
Education
High school diploma -
Mehlville High School
St. Louis, MO06.2017
Skills
- Sales
- POS
- Cash handling
- Upselling
- Serving
- Cash register
- Bussing
- Host/hostess experience
- Restaurant experience
- Food service
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Server
BASSO
02.2023 - 05.2024
Cocktail Waitress
Cafe Napoli
09.2022 - Current
Server/Waiter
The Road House
09.2021 - 04.2022
Server/Waiter
JOEY B'S FOOD AND DRINK
03.2019 - 06.2021
High school diploma -
Mehlville High School
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