Aiden Menkhus
Ellisville
Summary
Dynamic manager with a proven track record at Culvers, excelling in conflict resolution and workforce management. Successfully developed strong customer relationships while maintaining a safe and organized environment. Recognized for effectively resolving complaints and leading production teams to achieve operational goals, ensuring exceptional customer service and satisfaction.
Overview
4
4
years of professional experience
Work History
Manager
Culvers
06.2024 - 03.2025
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
Shift Leader
Culvers
09.2022 - 06.2024
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enforced company policies and regulations with employees.
Team Member
Culvers
07.2022 - 09.2022
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Operated register to process payments and collect cash payment for order totals.
Team Member
Mcdonalds
06.2021 - 05.2022
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong cooperative relationships with coworkers and managers.
Education
High School Diploma -
Marquette High School
Chesterfield, MO05-2024
Skills
- Workforce management
- Conflict resolution
- Cleaning
- Complaint resolution
- Customer service
- Production leadership
Timeline
Manager
Culvers
06.2024 - 03.2025
Shift Leader
Culvers
09.2022 - 06.2024
Team Member
Culvers
07.2022 - 09.2022
Team Member
Mcdonalds
06.2021 - 05.2022
High School Diploma -
Marquette High School
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