Summary
Work History
Education
Skills
Timeline
Generic

AHMYA BURNETT

Kansas City

Summary

Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.

Personable Medical Assistant bringing several years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.

Knowledgeable certified medical assistant with exceptional background over several years handling intensive clinical environments. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care.

Work History

Customer Service Representative

Safe Haven Security
Kansas City
01.2025 - 03.2025
  • Answer incoming phone calls.
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Help customers find the location of products.
  • Offer customers carry-out service at the completion of transactions.
  • Maintained a high level of professionalism when dealing with difficult customers.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.

Education

CMA - Medical Informatics

Me2youcareeracademy
9808 E 66 Terrace, Raytown, Mo 64133
10-2025

High School Diploma - General High School Curriculum

DeLaSalle Education Center
Kansas City, MO

Skills

  • Customer service
  • Team collaboration
  • Technical support
  • Positive and professional
  • Critical thinking
  • Electronic health records
  • Data analysis
  • Medical coding
  • Healthcare regulations
  • Communication skills
  • Health screening coordination
  • Patient care coordination
  • Respiratory therapy functions
  • Check-in coordination
  • Clinical applications
  • Chemical solution preparation
  • Therapeutic procedures
  • Patient scheduling
  • Vital sign monitoring
  • General housekeeping
  • Insurance verification
  • Proper sterilization techniques
  • Appointment reminders
  • Patient management
  • Patient oral care
  • Medical transcription
  • Diagnostic equipment expertise
  • CPR
  • Medical terminologies
  • Patient-focused care
  • Prescription refills
  • Companionship and emotional support
  • Patient relations
  • EKG set up and monitoring
  • Data entry

Timeline

Customer Service Representative

Safe Haven Security
01.2025 - 03.2025

CMA - Medical Informatics

Me2youcareeracademy

High School Diploma - General High School Curriculum

DeLaSalle Education Center
AHMYA BURNETT