Agnes Lei
Macao
Summary
Attentive HR Clerk with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry and file management.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Adm. & H.R. Clerk
Macau Industrial Ltd.
11.2022 - Current
- Prepare employment contracts and facilitate contract signing for new employees.
- Calculate and process employees' salaries.
- Handle medical claims and manage work-related accidents.
- Maintain and update employees' data in the system.
- Enhanced HR department efficiency by streamlining administrative tasks and maintaining organized records.
HR Officer ( Internship )
The Venetian, Macao
06.2021 - 11.2021
- Cooperate with different teams to handle team members' personal documents and applications
- Respond to team members' inquiries about the company's policies and programs
- Assist with company events, both internal and external.
Casual Operator ( Part-time )
The Londoner, Macao
07.2019 - 02.2020
- Responsible for making reservation of concert and event shows, fairy tickets
- Cooperate with Gaming Marketing Team to redeem customers' rewards
- Handle customer inquiries and provide them with correct information.
Education
Bachelor of Science - International Integrated Resort Management
University of Macau
06.2022
Commercial Section -
Chan Sui Ki Perpetual Help College
06.2018
Skills
- Excel
- Word
- Powerpoint
- Adobe
Certification
- LCCI Level 2
- IELTS overall 6
- Casino Dealer Training Certificate
Languages
Cantonese - Fluent
Native or Bilingual
Mandarin - Fluent
Full Professional
English - Fluent
Full Professional
performance
Vice President - Tourism, Convention and Hospitality Society UMSU
06/2019 - 06/2021
- Organize various events and activities on campus with society members
- Oversee and conduct event planning
- Communicate with professors to assist forums
Timeline
Adm. & H.R. Clerk
Macau Industrial Ltd.
11.2022 - Current
HR Officer ( Internship )
The Venetian, Macao
06.2021 - 11.2021
Casual Operator ( Part-time )
The Londoner, Macao
07.2019 - 02.2020
Bachelor of Science - International Integrated Resort Management
University of Macau
Commercial Section -
Chan Sui Ki Perpetual Help College
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