Alivia Fellmer

• Effectively deployed and flexed plays during peak to achieve drive times standards consistently.
• Assisted with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.

• Delivered customer service to all customers by acting with a customer comes first attitude and connecting with the customers. Discovers and responds to customer needs.

• Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.

• Follows health, safety, and sanitation guidelines for all products.
• Managed inventory and placed orders to ensure correct product levels and avoided product outages.

• Delivered exceptional customer service, fostering a welcoming environment for all customers.
• Prepared high-quality beverages according to Starbucks standards and customer preferences.
• Operated espresso machines and other equipment with precision, ensuring optimal functionality.
• Trained new baristas on beverage preparation techniques and customer service protocols.

• Managed classrooms of 15-20 school-aged children.
• Created and executed a daily activities schedule.
• Facilitated daily activities to promote social and emotional development in children.
• Assisted lead teachers in lesson planning and classroom management strategies.
• Implemented behavior management techniques to foster positive interactions among students.