Adrienne White
St Louis
Summary
Dynamic and dedicated professional with a strong background in customer service at Dollar General. Proven ability to enhance customer satisfaction through effective communication and empathy. Skilled in cash handling and maintaining a clean environment, consistently demonstrating reliability and a strong work ethic. Committed to fostering positive experiences and team collaboration.
Overview
8
8
years of professional experience
Work History
Cashier
Dollar General
St Louis, MO
02.2024 - 12.2024
- Processed customer transactions accurately using point-of-sale system.
- Assisted customers with product inquiries and provided exceptional service.
- Maintained cleanliness and organization of checkout area to enhance efficiency.
- Handled cash, credit, and refund transactions securely and responsibly.
Server
Waffle House
Overland, MO
03.2022 - 04.2023
- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
- Accurately took and processed food orders, adhering to menu specifications and dietary restrictions.
- Maintained cleanliness and organization of dining area, contributing to overall restaurant hygiene standards.
- Collaborated with kitchen staff to expedite food preparation and service during peak hours.
- Assisted in training new team members on efficient service techniques and restaurant protocols.
- Managed cash register transactions, ensuring accuracy in payments and change distribution.
- Engaged with customers to build rapport, enhancing their dining experience through personalized service.
- Monitored inventory levels of supplies, proactively notifying management of low stock items for timely replenishment.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Support Group Facilitator
Mental Health of America
Saint Louis Mo
02.2017 - 01.2021
- Led support group sessions, fostering open communication and mutual understanding among participants.
- Developed educational materials to enhance participant engagement and facilitate learning.
- Coordinated community outreach initiatives to raise awareness about mental health resources.
- Trained and mentored new facilitators, ensuring consistency in group facilitation techniques.
Education
Associate of Applied Science - Administrative Assistant
Hickey College
MO05.2009
High School Diploma - General Studies
Normandy Senior High
St Louis, MO06.1987
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Customer service excellence
- Reliability and punctuality
- Cash handling and management
Timeline
Cashier
Dollar General
02.2024 - 12.2024
Server
Waffle House
03.2022 - 04.2023
Support Group Facilitator
Mental Health of America
02.2017 - 01.2021
Associate of Applied Science - Administrative Assistant
Hickey College
High School Diploma - General Studies
Normandy Senior High