Adrianne Finch
St Louis
Summary
Dynamic Shift Leader with a proven track record at Papa Johns in enhancing team productivity and customer satisfaction. Expert in inventory management and staff training, fostering a collaborative environment. Recognized for implementing efficient scheduling, boosting sales through upselling techniques, and resolving conflicts to maintain a motivated team.
Offering strong foundation in leadership and teamwork, coupled with genuine eagerness to learn and grow in dynamic setting. Brings adaptable approach to managing operational processes and problem-solving in high-paced environments. Ready to use and develop organizational and communication skills in shift lead role.
Overview
1
1
year of professional experience
Work History
Shift Leader
12.2024 - Current
- Supervised daily operations to ensure efficient workflow and adherence to safety protocols.
- Assisted team members in task execution, promoting collaboration and effective communication.
- Trained new staff on operational procedures and equipment usage for improved performance.
- Monitored inventory levels and coordinated restocking to maintain supply efficiency.
- Resolved customer inquiries promptly, ensuring positive service experiences and loyalty.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
- Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
- Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
- Boosted overall sales with effective upselling techniques and exceptional product knowledge.
- Improved team productivity by implementing efficient scheduling and task delegation methods.
- Assisted managers in setting goals for each department within the store and monitored progress toward those objectives regularly.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Conducted regular evaluations of employee performance, providing constructive feedback for continuous improvement.
- Streamlined inventory management processes, leading to reduced waste and optimized stock levels.
Education
High School Diploma -
Parkway North HighSchool
St Louis, MO05-2025
Skills
- Daily operations supervision
- Task execution support
- New staff training
- Inventory monitoring
- Team performance evaluations
- Staff communication facilitation
- Scheduling efficiency improvements
- Workflow efficiency enhancement
Languages
Spanish
Limited Working
Timeline
Shift Leader
12.2024 - Current
High School Diploma -
Parkway North HighSchool