Adrian Hardin
Kansas City
Summary
Accomplished Sales Manager and Team Lead with expertise in driving revenue growth while fostering a culture of accountability and excellence. Recognized for consistently surpassing monthly sales targets, improving team performance, and strengthening customer relationships through strategic guidance and hands-on leadership.
Overview
8
8
years of professional experience
Work History
Team Lead/Sales Manager
Forrest T. Jones
Kansas City
02.2024 - Current
- Coordinated training sessions for new team members on company policies and sales processes.
- Developed strategies to increase team productivity and improve customer service
- Led team meetings to discuss project updates and operational challenges.
- Trained a team of sales representatives to consistently meet monthly sales targets.
Senior Licensed Agent
HealthPlan One
03.2023 - 01.2024
- Implemented effective time management strategies, prioritizing tasks to ensure prompt completion of all responsibilities without compromising quality or accuracy.
- Conducted regular reviews of client benefits to identify areas for improvement or adjustments needed in accordance with changing market conditions.
- Collaborated with other departments to ensure seamless communication and smooth workflow across teams.
- Consistently met or exceeded sales targets by effectively communicating the benefits of various Medicare insurance plans.
Senior Medicare Broker
MedicareSchool.com
07.2020 - 02.2023
- Exceeded sales quotas on monthly basis
- Assess seniors' Medicare needs with engaging, natural, and professional demeanor
- Developed and implemented marketing campaigns to generate new business opportunities
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales
- Worked with underwriters to fix application problems and resolve issues
- Processed applications and monitored progress from start to finish
- Applied effective time management techniques to meet tight deadlines
- Identified issues, analyzed information and provided solutions to problems.
Lead Medicare Coordinator
Senior Health Solutions
05.2017 - 07.2020
- Prepared internal reports, balance sheets and mission objectives weekly for team of agents
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas
- Verified effective, consistent communication between department heads and agents through board meeting attendance with synchronization of virtual functions
- Analyzed customer needs to provide customized insurance solutions
- Conducted annual reviews of existing policies to update information
- Generated leads through cold-calling, networking and other outreach methods.
Education
Associate of Arts And Sciences - Accounting And Finance
Missouri State University
Springfield, MOAssociate of Arts - Business Management
Ozarks Technical Community College
Springfield, MOSkills
- Account Management
- Multitasking Capabilities
- Robust sales record
- Strong proficiency working with equivalent sales/CRM software
- Critical Thinking
- Team leadership
- Effective communication
- Problem solving
Timeline
Team Lead/Sales Manager
Forrest T. Jones
02.2024 - Current
Senior Licensed Agent
HealthPlan One
03.2023 - 01.2024
Senior Medicare Broker
MedicareSchool.com
07.2020 - 02.2023
Lead Medicare Coordinator
Senior Health Solutions
05.2017 - 07.2020
Associate of Arts And Sciences - Accounting And Finance
Missouri State University
Associate of Arts - Business Management
Ozarks Technical Community College