Joeleen Vialpando
Springfield
Summary
- Enjoys making a positive impact in any setting.
- Driven to work efficiently and effectively in any environment
- Excellent written and verbal communication skills.
- Easily adapts to diverse work environments, personalities and situations.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Admission and Referral Call Specialist
Perimeter Behavioral Health
Springfield
12.2024 - Current
CNA - Certified Nursing Assistant
Shiftkey
Springfield
05.2023 - Current
- Agency CNA
CNA - Certified Nursing Assistant
Citizens Memorial Health Care Facility
Bolivar
11.2023 - 10.2024
- Provides for activities of daily living by assisting with personal hygiene, ambulation, and repositioning, at patients tolerance
- Documents patient activity by completing forms, reports, logs, records, and uses appropriate charting system
- Monitors patient vital signs and reports any change in patient status to nurse supervisor
- Protects organization's value by keeping patient information confidential
Special Needs Monitor
Applebus Company
Springfield
04.2022 - 09.2023
- Demonstrates ability to quickly and effectively conduct emergency evacuation protocol
- Up to date knowledge of first aid procedures and appropriate dispatching of emergency services for serious situations
- Provides supervision for all students as well as monitoring of behaviors
- Assists students with mobility issues as well as complies with all state and federal regulations regarding safe transport for handicapped devices
CNA - Certified Nursing Assistant
Fassnight Medical Solutions
Springfield
06.2022 - 06.2023
- Assists patients/residents with ADL's
- Assists LPN/RN with monitoring/recording of vital signs and reporting patient well being
- Documents patient/residents actions by using appropriate forms, reports, and logs
- Provides patient/resident comfort and emotional support by utilizing resources and materials
- Maintains all work operations by adhering to policies and procedures
- Demonstrates proper use of required personal protective equipment
CNA - Certified Nursing Assistant
Home Instead
Springfield
06.2022 - 02.2023
- Assists patients in home or in facility, to help maintain health, safety, and independence with activities of daily living
- Performs tasks such as bathing, grooming, housekeeping, meal planning, errands/shopping, and providing transportation to and from appointments
- Provided emotional and social support to patient
- Monitors, tracks and conveys pertinent patient information to healthcare office staff to optimize treatment planning, and care delivery
- Provides professional customer service, as well as executing excellent time management skills, compassion and empathy to all patients and their families
Patient Care Advocate
Colorado State Hospital
Pueblo
06.2021 - 08.2021
- Advocate for patient rights and dignity
- Provided emotional/mental support for patients
- Assisted patients with daily care/routines
- Charting on patient health/status as well as monitoring of symptoms and conditions
- Clear, concise communication with nurses/doctors regarding patient conditions
Sales Associate/Customer Service
LaGrees Grocery and Liquor
Pueblo
01.2020 - 05.2021
- Greeted customers, answered questions and provided exemplary customer service
- Ran cash register for checking out products/produce
- Knowledge of inventory sold in grocery and liquor store
- Maintained cleanly/sanitized and safe store environment
- Unload deliveries and put away stock in cooler/freezer
- Stocked shelves and displays according to customer driven needs and store model
- Made sure all products/liquor were fresh and within expiration dates.
- Assisted with other departments as needed
Clinical Resource Coordinator
CenterCare Hospice
Pueblo
08.2020 - 01.2021
- Oversight of schedules for clinical staff and patient visits
- Coordinating in house care team for patients
- Liaison between patients, patient families, and staff.
- Oversee medical supplies, supply orders and requisitions
- Develop and implement office procedures
- Maintain patient records to uphold accurate patient information
- Maintain filing systems, both electronic and physical
- Ensures compliance with HIPPA and ROI regulations and protocols.
- Quality assurance for appropriate document retrieval required for new patient intake
- Inventory regulation
Care Coordinator/Case Manager/ Healthcare Administration
People Care Health Services
Pueblo
09.2018 - 02.2020
- High volume inbound and outbound calls to schedule clinical evaluations for clients for 5+ Colorado counties.
- Manage 30-45 client case load.
- Experience in working with geriatric, adolescents, adults, with various medical, developmental, ethnic and cultural backgrounds.
- Manage 40+ care givers for internal clients.
- Medicaid and Private Pay clients. Family and non-relative case management.
- Assess existing clients during clinical interviews every 90 days for change in condition and acuity for client care plan as well as complete yearly case reviews.
- Complete intakes for new clients and evaluate potential clients with input from families and county case managers within Colorado regulations.
- Preceptor for all on-boarded care coordinators.
- Consults with clients, family members, case managers, doctors and other health care agencies to discuss client health and coordinate care.
- Develop care plans to address clients personal health care needs.
- Check-in calls to clients regularly and evaluate and document their progress.
- Assist the care team with developing and assessing health interventions.
- Comply with organizational guidelines as well as Colorado health care laws and state regulations.
Certified Nursing Assistant/Unit Secretary
Parkview Medical Center
Pueblo
04.2018 - 08.2018
- Provide personal care to patients in a hospital setting.
- Chart and manage patient information while maintaining patient confidentiality and HIPAA regulations.
- Report to management and fellow employees any change in patient status.
- Effectively use time management skills while providing excellent customer service.
- Liaison between nurses and doctors for script orders, answer phones while executing personable interpersonal skills, take messages, exceptional use of computer skills.
Clinical Scheduling Coordinator/Medical Administrative Assistant
ARGUS HOME HEALTH
Pueblo
07.2017 - 05.2018
- Verifying accuracy of reports and files as directed.
- Responsible for overall agency work processing, typing, data collection and entry. Maintaining logs, client and CNA schedules, visit ledgers and other medical records, along with adhering to all applicable laws, regulations, standards and confidentiality.
- Payroll for clinical staff
CNA - Certified Nursing Assistant
Life Care Center of Pueblo
Pueblo
10.2010 - 07.2017
- CPR Certified
- CNA certificate through state of Colorado (Current)
- RCNA therapy certified through state of Colorado
Personal Care Provider
Primary Home Care
Pueblo
02.2009 - 10.2010
- Personal Care Provider
- Assist patients with activities of daily living under their direction in home.
- Light housekeeping
Education
Associate - General Studies
Pueblo Community College
Pueblo, CO12.2013
CNA Certification -
Academy of Health and Science
09.2010
Diploma -
Pueblo County High School
Pueblo, CO05.2008
Skills
- Senior care
- Employee Orientation
- Microsoft Excel
- Documentation
- Training
- Patient Care
- First aid
- Outlook
- Mental Health
- Developmental disabilities experience
- Vital Signs
- Behavior management
- Talent Acquisition
- Time Management
- Home Health
- Hospice Care
- Data Collection
- Human Resources
- Analysis skills
- Accounting software
- Home Care
- Case Management
- Patient documentation
- Medical terminology
- Customer service
- Data entry
- Time management
- Team collaboration
- Crisis intervention
- Interpersonal communication
- Call control
- Attention to detail
- Communication skills
Certification
- CNA
- CPR Certification
- State Tested Nursing Assistant
Personal Information
- Willing To Relocate: Springfield, MO
- Authorized To Work: US for any employer
Timeline
Admission and Referral Call Specialist
Perimeter Behavioral Health
12.2024 - Current
CNA - Certified Nursing Assistant
Citizens Memorial Health Care Facility
11.2023 - 10.2024
CNA - Certified Nursing Assistant
Shiftkey
05.2023 - Current
CNA - Certified Nursing Assistant
Fassnight Medical Solutions
06.2022 - 06.2023
CNA - Certified Nursing Assistant
Home Instead
06.2022 - 02.2023
Special Needs Monitor
Applebus Company
04.2022 - 09.2023
Patient Care Advocate
Colorado State Hospital
06.2021 - 08.2021
Clinical Resource Coordinator
CenterCare Hospice
08.2020 - 01.2021
Sales Associate/Customer Service
LaGrees Grocery and Liquor
01.2020 - 05.2021
Care Coordinator/Case Manager/ Healthcare Administration
People Care Health Services
09.2018 - 02.2020
Certified Nursing Assistant/Unit Secretary
Parkview Medical Center
04.2018 - 08.2018
Clinical Scheduling Coordinator/Medical Administrative Assistant
ARGUS HOME HEALTH
07.2017 - 05.2018
CNA - Certified Nursing Assistant
Life Care Center of Pueblo
10.2010 - 07.2017
Personal Care Provider
Primary Home Care
02.2009 - 10.2010
Associate - General Studies
Pueblo Community College
CNA Certification -
Academy of Health and Science
Diploma -
Pueblo County High School