Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Business Analyst
BJC Healthcare
11.2023 - Current
Collaborate with stakeholders to identify business needs and data sources.
Generated standard and custom reports to provide insights into business performance.
Create dashboards to monitor and track key performance indicators.
Utilize data visualization techniques to present and explain data sets.
Analyze data to identify root causes of problems and recommend corrective actions.
Patient Accounting Lead
BJC Healthcare
03.2022 - 11.2023
Resolves escalated problems through coordinated efforts with team members, analyzes data and manages reporting functions; addresses internal and external questions regarding revenue, cash reconciliation and claims corrections.
Utilizes thorough understanding of revenue cycle to provide enhanced business process flows and to develop solutions.
Provides expertise in the area of patient accounts related to third party billing, customer service responses, payment processing and reconciliation.
Provides training to various functions and departments; performs accounts receivable projects and conducts audit activities for revenue cycle.
Patient Accounts Representative
BJC Healthcare
01.2021 - 03.2022
Responsible for ensuring timely review, collection and resolution of all payor and patient accounts.
Provided on-going analysis & review of account submissions.
Helped facilitate resolution of debit and credit accounts
Support Representative
BJC Healthcare
02.2020 - 01.2021
Responsible for timely distribution of all incoming data.
Distributed reports, statements, billing forms, mail, etc in order to update collections system with documentation regarding mail.
Education
MBA - Business Administration
Webster University
St Louis, MO
05.2023
BBA - Business Administration
Harris Stowe State University
St Louis, MO
05.2020
Skills
Adaptability
Organization
Data analysis
Team collaboration
KPI tracking
Process optimization
Problem-solving
Attention to detail
Time management
Business process improvement
Languages
Bosnian
Native or Bilingual
Timeline
Business Analyst
BJC Healthcare
11.2023 - Current
Patient Accounting Lead
BJC Healthcare
03.2022 - 11.2023
Patient Accounts Representative
BJC Healthcare
01.2021 - 03.2022
Support Representative
BJC Healthcare
02.2020 - 01.2021
MBA - Business Administration
Webster University
BBA - Business Administration
Harris Stowe State University
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