Summary
Overview
Work History
Education
Skills
Timeline
Generic

Adelina Middaugh

Blue Springs

Summary

Offering friendly and professional demeanor, ready to learn and excel in dynamic restaurant environment. Brings understanding of effective table management and guest interaction, coupled with ability to quickly adapt to new tasks. Ready to use and develop communication and customer service skills in serving role.

Overview

1
1
year of professional experience

Work History

Hygiene Assistant

Once Upon A Smile
11.2024 - 05.2025
  • Administered routine dental hygiene procedures and treatments.
  • Prepared patient for x-rays and gathered x-ray films.
  • Managed hygienist schedules with calendaring software to maintain steady patient flow.
  • Prepared procedure rooms and tray setups for hygienists and doctors before starting dental procedures.
  • Adhered to confidentiality laws established by State and federal government regarding HIPAA.
  • Complied with OSHA and corporate safety policies and standards.
  • Assisted doctors and hygienists during root canals, cavity fillings and wisdom teeth extraction.
  • Arranged and organized dental equipment and instrumentation according to guidelines established by ADA.
  • Ensured proper sterilization of dental instruments, minimizing the risk of infection or illness.
  • Enhanced patient comfort by maintaining a clean and organized treatment area.
  • Delivered compassionate care to patients with dental anxieties, fostering trust and easing tensions during appointments.
  • Supported dental professionals with necessary preparations for procedures, contributing to seamless patient experiences.
  • Staged tray for procedures by arranging dental instruments and equipment.

Server

01.2024 - 11.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
  • Contributed to inventory management by monitoring stock levels.
  • Boosted repeat customer rates, remembered regular guests' preferences and greeted them by name.

Education

Holden High School
Holden, MO
05.2023

Skills

  • Organizational growth
  • Periodontal assessment
  • Adaptable to change
  • Patient confidentiality

Timeline

Hygiene Assistant

Once Upon A Smile
11.2024 - 05.2025

Server

01.2024 - 11.2024

Holden High School
Adelina Middaugh