Addison Smith
Harrisonville
Summary
Enthusiastic and dependable professional with strong customer service skills and a passion for creating positive experiences. Experienced in fast-paced environments, teamwork, and multitasking. Dedicated to maintaining a friendly, efficient, and professional workplace.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Olive Garden
Belton, MO
03.2026 - Current
- Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
- Managed dining area cleanliness and organization, enhancing overall guest experience.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Trained new team members on menu knowledge and service standards.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Closing Manager
The Chill Spot
Harrisonville, MO
04.2024 - Current
- Maintained a clean and sanitary work environment
- Took and processed customer orders accurately, operating the point-of-sale (POS) system.
- Managed and supervised staff to ensure smooth operation and high-quality service
- Oversaw closing procedures, Performed cash and register reconciliation, including counting the till and completing end-of-day reports.
- Monitored and managed closing inventory levels, completing stock checks and preparing for the next day.
- Ensured all safety and security procedures were followed
Team Member
Crumbl
Overland Park, KS
06.2025 - 08.2025
- Prepared and baked a variety of cookies according to standardized recipes.
- Maintained cleanliness and organization of workstations and kitchen areas.
- Assisted in inventory management, ensuring supplies were stocked and rotated properly.
- Delivered exceptional customer service by addressing inquiries and fulfilling orders efficiently.
- Collaborated with team members to optimize workflow during peak hours.
- Implemented new baking techniques to enhance product quality and consistency.
- Conducted regular quality checks to uphold product standards and customer satisfaction.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Sandwich Artist
Subway
Harrisonville, MO
11.2023 - 04.2024
- Greet and serve guests
- Address customer questions and resolve complaints professionally.
- Handle payments accurately using cash, cards, and other payment methods.
- Prepare ingredients.
- Ensure proper food handling, safety, and sanitation standards are followed.
- Restock supplies throughout the store.
- Complete light paperwork duties as assigned.
- Collaborate with team members to support efficient restaurant operation.
Education
High School -
Raymore Peculiar High School
Peculiar, MO05-2026
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Cass Career Center
Harrisonville, MO05-2025
Skills
- Customer service
- Attention to detail
- Flexibility
- Multitasking
- Organizing and scheduling
- Time management
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Cleanliness standards
- Safe food handling
Certification
- Food Handlers License - 6/12/28
- Alcohol Handling Permit - 4/9/28
Timeline
Server
Olive Garden
03.2026 - Current
Team Member
Crumbl
06.2025 - 08.2025
Closing Manager
The Chill Spot
04.2024 - Current
Sandwich Artist
Subway
11.2023 - 04.2024
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Cass Career Center
High School -
Raymore Peculiar High School
AWARDS AND RECOGNITIONS
DECA State Qualifier (BLTDM)- February 2025, DECA State Qualifier (BLTDM)- February 2024, DECA State Qualifier (BLTDM)- February 2023, DECA Letter of Recognition