Detail-oriented professional with a strong background in customer service and delivery. Proven ability to maintain safety compliance and exceed client expectations through effective communication and organization.
Overview
23
23
years of professional experience
Work History
Independent Contractor
Amazon Flex
West Plains
09.2025 - 05.2026
Delivered packages to residential and commercial locations efficiently.
Communicated with dispatch regarding delivery updates and route changes.
Followed traffic laws and safety regulations during all deliveries.
Handled customer inquiries and provided excellent service during interactions.
Maintained accurate delivery records and documentation for each shipment.
Ensured compliance with applicable laws and regulations related to transportation of goods.
Nail Technician
Cutting Warehouse
West Plains
02.2015 - 05.2016
Provided personalized nail care services to clients in a busy salon environment.
Maintained cleanliness and organization of workstations and tools at all times.
Educated clients on proper nail care and maintenance techniques for longevity.
Collaborated with team members to ensure smooth salon operations during peak hours.
Demonstrated excellent customer service skills, fostering positive client relationships daily.
Daycare Teacher
Noah's Ark Childcare
West Plains
05.2003 - 11.2015
Facilitated engaging learning activities for diverse age groups.
Developed and implemented lesson plans tailored to children's developmental needs.
Supervised daily classroom activities to ensure a safe environment.
Communicated effectively with parents about children's progress and needs.
Organized play-based learning experiences to promote social skills and teamwork.
Collaborated with staff to enhance curriculum and teaching strategies.
CNA
Westview Nursing Home
West Plains
02.2010 - 11.2010
Monitored vital signs and reported changes to nursing staff promptly.
Assisted residents with daily living activities and personal care needs.
Communicated effectively with residents, families, and healthcare team members.
Documented patient information accurately in electronic health records systems.
Maintained cleanliness and organization of resident living spaces and common areas.
Education
Licensed Nail Technician Certificate - Cosmetology
Parkway Beauty Academy School of Cosmetology
West Plains, MO
02-2015
Certified Nursing Assistant Certification - Health And Wellness
Missouri State University
West Plains, MO
02-2009
High School Diploma -
Dora High School
Dora, MO
05-2005
Skills
Client relationship management
Customer service
Inventory management
Schedule management
Time management
Safety compliance
Problem solving
Team collaboration
Adaptability
Effective communication
Timeline
Independent Contractor
Amazon Flex
09.2025 - 05.2026
Nail Technician
Cutting Warehouse
02.2015 - 05.2016
CNA
Westview Nursing Home
02.2010 - 11.2010
Daycare Teacher
Noah's Ark Childcare
05.2003 - 11.2015
Licensed Nail Technician Certificate - Cosmetology
Parkway Beauty Academy School of Cosmetology
Certified Nursing Assistant Certification - Health And Wellness