Adam Mack
Independence
Summary
Dynamic Operations Supervisor with a proven track record at FedEx, enhancing productivity through effective process improvements and staff training. Skilled in operations management and employee development, I excel in optimizing workflows and ensuring compliance with safety standards, driving team performance to exceed operational goals.
Overview
10
10
years of professional experience
Work History
Operations Supervisor
Fedex
Kansas City, MO
06.2022 - Current
- Oversaw daily operations to ensure compliance with safety standards and efficiency protocols.
- Coordinated workflow among team members to optimize package handling and delivery processes.
- Trained new staff on operational procedures and best practices for package sorting and loading.
- Implemented process improvements that enhanced productivity and reduced operational delays.
Order Picker
Grainger
Kansas City, MO
04.2021 - 05.2022
- Operated material handling equipment to efficiently pick and organize orders.
- Inspected incoming shipments for accuracy and damage before processing.
- Utilized warehouse management system to track inventory levels and locations.
- Collaborated with team members to meet daily order fulfillment targets.
Sales Associate
Sprint
Blue Springs, MO
05.2018 - 03.2020
- Assisted customers in selecting products and resolving inquiries to enhance shopping experience.
- Demonstrated knowledge of product features and benefits to drive sales conversions.
- Processed transactions efficiently while maintaining accuracy in cash handling and inventory management.
- Collaborated with team members to achieve store sales targets and improve overall performance.
Assistant Manager
Lids Locker Room
Independence, MO
06.2016 - 04.2018
- Assisted in managing daily store operations and ensuring optimal customer service standards.
- Coordinated staff schedules to align with peak sales periods and enhance team efficiency.
- Implemented inventory management practices to maintain stock levels and minimize discrepancies.
- Trained new employees on product knowledge and point-of-sale systems for improved performance.
Education
High School Diploma -
Blue River Community College
Independence, MOSkills
- Operations management
- Performance monitoring
- Task delegation
- Staff supervision
- Employee development
Timeline
Operations Supervisor
Fedex
06.2022 - Current
Order Picker
Grainger
04.2021 - 05.2022
Sales Associate
Sprint
05.2018 - 03.2020
Assistant Manager
Lids Locker Room
06.2016 - 04.2018
High School Diploma -
Blue River Community College