Aboyowa Atsepoyi

• Oversaw branch operations and managed staff to enhance overall efficiency.
• Collaborated with staff to plan and execute community programs, boosting public engagement.
• Managed branch budget by maintaining supply inventory and processing credit card statements.
• Engaged with staff and clients to identify needs and improve service delivery.
• Partnered with social worker and welfare organizations to connect clients with optimal resources.
• Provided safe environments for families and teens seeking support.
• Resolved client complaints to ensure exceptional customer service and team alignment.
• Created and maintained staff schedules, managing leave requests to ensure adequate staffing.

• Developed personalized fitness programs tailored to diverse client goals and needs.
• Conducted assessments to evaluate physical fitness levels and track client progress.
• Educated clients on nutrition principles and wellness strategies to foster healthy lifestyles.
• Provided ongoing support, addressing concerns and adjusting programs for optimal results.
• Maintained current knowledge of industry trends and best practices in health and fitness.
• Promoted community wellness initiatives through participation in events like marathons.
• Evaluated clients' physical abilities to create targeted improvement plans for overall health.

Ensured safe, welcoming environment through excellent customer service and client interviews to assess needs.

Registered borrowers, managed materials, processed requests, and provided reference assistance.

Designed displays for special collections to enhance visual appeal.

Maintained organization and functionality of materials and equipment for public accessibility.

Planned and executed community programs while participating in outreach initiatives.

Enhanced patron satisfaction through regular communication with coworkers, managers, and the public.

• Supervised procedural guidance and task execution, ensuring adherence to opening and closing routines.