Abir M'hiri
Cabin Crew Applicant – CCA Certified
Kansas City
Summary
Motivated and service-oriented professional with experience in customer service, childcare, and education support. Certified with a Cabin Crew Attestation (CCA) and currently enhancing English skills through studies in the United States. Recognized for strong communication, cultural adaptability, and a calm, professional approach in both everyday and challenging situations. Passionate about delivering excellent service and ensuring the safety and comfort of others, with a genuine enthusiasm to join Emirates as cabin crew.
Overview
3
3
years of professional experience
1
1
Certification
3
3
Languages
Work History
Au Pair
Private Host Family
01.2025 - Current
- Took care of children’s daily routines while ensuring their safety and well-being.
- Adapted to a new cultural environment and built strong relationships with the family.
- Kept open communication with parents to meet expectations and handle any concerns.
- Balanced patience, responsibility, and professionalism in everyday situations.
Driving School Assistant
GpConduite
12.2023 - 12.2024
- Assisted instructors with lessons and supported students throughout their learning process.
- Helped maintain a safe environment by following procedures and staying calm under pressure.
- Communicated clearly with students, parents, and staff to ensure smooth operations.
- Managed administrative tasks like scheduling and record-keeping with accuracy.
Sales Assistant
Naturalia
10.2022 - 12.2022
- Provided friendly, personalized service to ensure every customer had a positive shopping experience.
- Handled questions, returns, and occasional complaints with professionalism and a calm attitude.
- Guided clients thought product choices and shared recommendations to help them make informed decisions.
- Supported daily store operations, from maintaining displays to processing transactions accurately.
Education
English Language Studies - Teaching English As A Second Language
Metropolitan Community College
Kansas City, MO 05.2001 -
Associate Degree - Business Administration And Management
Joliot-Curie
Nanterre, France 05.2001 -
Skills
- Strong customer service focus with the ability to create positive experiences for people from diverse backgrounds
- Clear and professional communication skills in both English and French
- Ability to remain calm, patient, and solution-oriented when handling difficult situations
- Safety-minded and reliable, with experience ensuring the well-being of others
- Flexible and adaptable, comfortable working in multicultural and fast-changing environments
- Organized and detail-oriented, able to manage multiple tasks with professionalism
- Team-player with a positive attitude and a focus on collaboration
Accomplishments
- Successfully adapted to living and studying in an international environment in the United States.
- Recognized for professionalism, reliability, and maintaining a positive attitude in both customer service and childcare roles.
- Consistently trusted to ensure safety and well-being of children and students under supervision.
Certification
Cabin Crew Attestation – CCA
Timeline
Au Pair
Private Host Family
01.2025 - Current
Driving School Assistant
GpConduite
12.2023 - 12.2024
Cabin Crew Attestation – CCA
02-2023
Sales Assistant
Naturalia
10.2022 - 12.2022
English Language Studies - Teaching English As A Second Language
Metropolitan Community College
05.2001 -
Associate Degree - Business Administration And Management
Joliot-Curie
05.2001 -
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