Abigail Pyle
Chesterfield
Summary
Organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Manager
Young Monies
Twin Oaks
04.2016 - Current
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Coached, mentored and trained team members in order to improve their job performance.
- Trained employees on additional job positions to maintain coverage of roles.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Directed recruitment, hiring, and training of new staff members.
- Held regular one-on-one meetings with employees to review performance and priorities.
• Scheduling
• Knows how to work Excel
Education
High School Diploma -
Parkway South High School
Hanna Road 05-2016
Skills
- Employee training
- Performance management
- Microsoft Excel
- Data analysis
- Scheduling efficiency
- Conflict resolution
- Time management
- Decision making
- Shift scheduling
- Verbal and written communication
Languages
English
Full Professional
Certification
- Serve safe certified
Timeline
Manager
Young Monies
04.2016 - Current
High School Diploma -
Parkway South High School