Abigail Heuerman
Springfield
Summary
Dynamic professional with experience as a Foster Care Case Manager at KVC Behavioral Healthcare, skilled in individualized service planning and collaborative problem-solving. Proven ability to assess client needs and implement effective case service plans, enhancing family reunification efforts and ensuring comprehensive care through multidisciplinary teamwork.
Overview
6
6
years of professional experience
Work History
Foster Care Case Manager
KVC Behavioral Healthcare
Springfield, MO
07.2025 - Current
- Assessed client needs and developed individualized service plans.
- Coordinated with multidisciplinary teams to ensure comprehensive care for clients.
- Monitored progress of clients, adjusting plans based on feedback and observations.
- Facilitated communication between families, social workers, and community resources.
- Assisted in crisis intervention and conflict resolution strategies for families.
- Maintained accurate case documentation in compliance with regulatory standards.
- Created and updated systems of organization for case service plans and court reports.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
Restaurant Manager
Mundos Latin Kitchen & Bar
Ozark, MO
07.2023 - 01.2026
- Oversaw daily restaurant operations to ensure high-quality service and customer satisfaction.
- Developed and implemented staff training programs to enhance team performance and efficiency.
- Managed inventory control, reducing waste through effective stock management practices.
- Collaborated with kitchen staff to create seasonal menu offerings that align with customer preferences.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
Housekeeper
Texas County Memorial Hospital
Houston, MO
07.2020 - 08.2023
- Ensured cleanliness and sanitation of patient rooms and common areas.
- Maintained inventory of cleaning supplies and equipment for operational efficiency.
- Collaborated with healthcare staff to prioritize cleaning tasks based on patient needs.
- Conducted routine inspections to identify areas needing attention or improvement.
- Streamlined cleaning processes, reducing turnaround time for room readiness.
Education
Master of Science - Social Work
Grand Canyon University
Phoenix, AZ07-2027
Bachelor of Science - Psychology
Missouri State University
Springfield, MO05-2025
Skills
- Trauma experience
- Individualized service planning
- Upholding workplace boundaries
- Collaborative Problem-solving
- Case planning
- Multidisciplinary teamwork
- Case service plans
- Family reunification
- Time management
- Problem-solving
- Client needs assessments
Timeline
Foster Care Case Manager
KVC Behavioral Healthcare
07.2025 - Current
Restaurant Manager
Mundos Latin Kitchen & Bar
07.2023 - 01.2026
Housekeeper
Texas County Memorial Hospital
07.2020 - 08.2023
Master of Science - Social Work
Grand Canyon University
Bachelor of Science - Psychology
Missouri State University