Abigail Gottshall
Belton,MO
Summary
Offering strong interpersonal skills and natural ability to connect with customers, eager to learn and develop in sales environment and grow in marketing technique. Brings understanding of sales principles and customer engagement strategies. Ready to use and develop communication and organizational skills.
Overview
3
3
years of professional experience
Work History
Sales Associate
Scheels
09.2023 - 09.2024
- Provide exceptional customer service while assisting customers in my department.
- Established connections with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
Depop/Marketplace Seller
Self Employed
08.2021 - 08.2024
- Analyzed customer buying patterns to make informed decisions on merchandising displays and promotional activities.
- Packed, labeled, and shipped products to customers, providing accurate delivery timelines.
- Boosted sales revenue by implementing effective sales strategies and building strong customer relationships.
- Demonstrated adaptability by embracing new technologies or tools that enhanced productivity or facilitated better communication with clients.
Front of House Employee
Providence Pizza
10.2021 - 05.2023
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Trained new front of house employees on company policies, menu knowledge, and customer service techniques for seamless integration into the team.
- Managed phone lines, taking reservations, processing takeout orders, and addressing any customer concerns with professionalism.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
Education
University of The Nations
Orlando, FL03-2025
High School Diploma -
Bethel Academy
Grandview, MO05-2023
Skills
- Customer service
- Teamwork and collaboration
- Problem-solving skills
- Verbal/written communication
- POS system operation
- Excellent attention to detail
- Marketing
- Strong leadership ability
Timeline
Sales Associate
Scheels
09.2023 - 09.2024
Front of House Employee
Providence Pizza
10.2021 - 05.2023
Depop/Marketplace Seller
Self Employed
08.2021 - 08.2024
University of The Nations
High School Diploma -
Bethel Academy
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