Abhishek Urjana
Chesterfield
Summary
Highly skilled Software Tester with expertise in Python, Java, Azure, and test automation. Proficient in managing end-to-end testing processes, including regression testing, defect tracking, and using Azure DevOps for project management. Strong experience collaborating with development teams in Agile environments to enhance software functionality and quality. Previously worked as a Trainee Software Engineer, contributing to software development, unit testing, and performance optimization. Equipped with strong communication skills from a background in operations management, ensuring seamless process flow and customer satisfaction. Passionate about leveraging continuous learning and modern testing methodologies to improve software performance.
Overview
6
6
years of professional experience
Work History
Software Tester
HCL Technologies
Chennai
04.2021 - 12.2022
- Executed comprehensive testing activities for the BD_IDS_Synapsys_RnD (C234828) project, including dry runs, regression tests, and formal assessments to guarantee software quality.
- Utilized Azure DevOps for efficient project management and performed test case protocol development, ensuring comprehensive test coverage and adherence to project requirements
- Played a key role in updating test results in Azure DevOps, maintaining accurate documentation of test outcomes, and providing valuable insights for project stakeholders
- Collaborated closely with development teams to identify and resolve software defects, contributing to the overall improvement of product functionality and performance
- Actively participated in agile ceremonies such as sprint planning, daily stand-ups, and retrospectives, fostering a collaborative and iterative development environment
- Assisted in the evaluation and implementation of new testing tools and methodologies, enhancing the efficiency and effectiveness of the testing process
- Reported defects found during testing in a clear and concise manner.
- Monitored performance metrics throughout development process for optimal results.
- Monitored bug resolution efforts and tracked successes.
- Tracked software bugs and detailed information regarding findings and resolution techniques in documentation.
- Collaborated with developers and other stakeholders to identify areas for improvement in the software.
Trainee Software Engineer
Nanomindz Technologies
Vizag
01.2020 - 03.2021
- Assisted in the creation of technical documentation for software users and developers.
- Troubleshooted technical issues related to .NET development.
- Wrote user manuals and other documentation for roll-out in customer training sessions.
- Performed unit testing of code modules to ensure functionality and accuracy of results.
- Conducted performance optimization tasks to enhance software efficiency and responsiveness.
- Resolved customer issues by establishing workarounds and solutions to debug and create defect fixes.
- Implemented new features according to specifications provided by senior engineers.
- Recommended strategies to maximize performance and lifespan of equipment involved in software installations.
- Assessed code during testing stage to determine potential glitches and bugs.
- Engaged in continuous learning to stay updated with the latest technologies and software development trends.
- Participated in code reviews to identify potential errors or areas for improvement.
- Documented software development phases and monitored systems for potential improvements.
Senior Operations Representative
Concentrix
VIZAG
10.2016 - 05.2019
- Managed and supported a team of employees working on the Apollo Health Munich process, ensuring adherence to quality standards and productivity goals
- Implemented strategies to enhance the customer experience, leading to improved satisfaction and retention rates
- Conducted regular performance evaluations and provided feedback to employees to drive continuous improvement and professional development
- Collaborated with cross-functional teams to identify and resolve operational issues, ensuring smooth and efficient process flow
- Developed and implemented training programs to enhance the skills and knowledge of employees, resulting in increased efficiency and effectiveness in delivering quality data
- Analyzed customer feedback data to identify areas of improvement in operations.
- Maintained effective communication with internal teams and external customers to ensure timely resolution of operational problems.
Education
Master of Science - Computer Systems Analysis
University of Illinois At Springfield
Springfield, IL05-2024
Bachelor of Technology - Electrical and Electronics Engineering (EEE)
Vignan Institute of Information Technology
Visakhapatnam, India04-2018
Skills
- Python Programming
- Java
- Azure
- Software testing
- Test automation
- Database Management
- Agile Methodologies
Timeline
Software Tester
HCL Technologies
04.2021 - 12.2022
Trainee Software Engineer
Nanomindz Technologies
01.2020 - 03.2021
Senior Operations Representative
Concentrix
10.2016 - 05.2019
Master of Science - Computer Systems Analysis
University of Illinois At Springfield
Bachelor of Technology - Electrical and Electronics Engineering (EEE)
Vignan Institute of Information Technology
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