Aaron Lai
Kansas City
Summary
Accounting student at the University of Missouri–Kansas City graduating in December 2026, with several years of work experience in customer service and restaurant operations. Management experience includes cash reconciliation, cash handling, inventory tracking, staff scheduling, and coordinating daily operations. Familiar with Excel, Tableau, and Power BI.
Overview
1
1
Language
4
4
years of professional experience
Work History
Manager
Joy Wok Super Buffet
Kansas City, MO
09.2022 - Current
- Manage daily restaurant operations, coordinating employees and maintaining efficient service in a fast-paced environment.
- Handle cash transactions and perform end-of-day cash drawer reconciliation to verify transaction accuracy.
- Prepare employee schedules and coordinate staffing based on operational needs.
- Monitor inventory levels and assist with ordering supplies to maintain adequate stock.
- Train new employees on restaurant procedures, customer service standards, and daily responsibilities.
- Resolve customer concerns and operational issues while balancing managerial and customer-service responsibilities.
Education
Bachelor of Science - Accounting
UMKC
Kansas City, MO12-2026
Associate of Arts -
Metropolitan Community College
Kansas City, MO05-2024
Skills
Technical Skills: Microsoft Excel (Basic), Tableau (Basic), Microsoft Power BI (Basic), Microsoft Word, Microsoft PowerPoint
Accounting Skills: Financial Statement Analysis, Journal Entries, Basic Audit Concepts
Operations: Cash Handling, Cash Reconciliation, Inventory Management, Employee Scheduling, Employee Training
Languages
Chinese (Mandarin)
Native or Bilingual
Timeline
Manager
Joy Wok Super Buffet
09.2022 - Current
Bachelor of Science - Accounting
UMKC
Associate of Arts -
Metropolitan Community College