Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aaron Henrich

City Of Saint Peters

Summary

Adaptable and skilled technician with a background in education and mathematics. Strong ability to calm down irritated customers and clients in efforts to resolve issues both on the phone and in-person.

Overview

2
2
years of professional experience

Work History

Service Technician

Torch Electronics
O'Fallon, MO
05.2024 - Current
  • Clearly explained all relevant aspects of gaming machines to clients, including service requests.
  • Frequently required to de-escalate tense situations with locations as well as players.
  • Followed training in order to troubleshoot & diagnose issues with machines.
  • Collaborated with team members to ensure timely service delivery.

Education

No Degree - Mechanical Engineering

Missouri University of Science & Technology
Rolla, MO

No Degree - Secondary Education

University of Missouri
Columbia, Missouri, MO

Skills

  • Customer service
  • Work with minimal supervision
  • Troubleshooting skills
  • Flexible and adaptable
  • Analytical thinking
  • Client Education
  • Improvisation
  • De-escalation techniques

Timeline

Service Technician

Torch Electronics
05.2024 - Current

No Degree - Mechanical Engineering

Missouri University of Science & Technology

No Degree - Secondary Education

University of Missouri
Aaron Henrich