Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Aaron Cockrum

Springfield

Summary

Professional communicator with solid expertise in radio operations, prepared to effectively manage and coordinate communications. Skilled in handling complex equipment, ensuring clear and reliable transmissions, and troubleshooting technical issues. Strong team collaborator with focus on achieving optimal results and adapting to changing needs. Known for reliability, clear communication, and technical proficiency in radio systems.

Overview

8
8
years of professional experience

Work History

Dental Lab Technician Assistant

True Fit Dental Lab
07.2024 - Current


  • Aided in maintaining inventory levels, ensuring adequate supplies were readily available for lab tasks.
  • Contributed to a reduction in errors by meticulously following established procedures for all laboratory processes.
  • Excelled at various plaster work tasks, including trimming models and pouring impressions for better-fitting prosthetics.
  • Completed tasks within designated deadlines, consistently contributing to the lab''s overall high-quality performance and patient satisfaction rates.
  • Improved dental prosthetic quality by assisting in the fabrication and repair of dental appliances.

Sales Representative

Carmil Car Audio
05.2023 - 06.2024
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Achieved consistently high customer satisfaction ratings by tailoring solutions to individual needs.

Shift Leader

CINTAS, Professional Uniform and Facility Services
05.2022 - 05.2023
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Resolved conflicts between employees to maintain positive and productive work environments.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.

Credit Card Customer Service Representative

Teletech Customer Care Management
02.2022 - 05.2022
  • Enhanced customer satisfaction by efficiently addressing and resolving credit card issues.
  • Collaborated with other team members to streamline internal processes, enhancing overall efficiency within the department.
  • Assisted customers in navigating online banking platforms and mobile applications, enhancing their overall digital experience with the financial institution.
  • Proactively identified and reported system or process inefficiencies, contributing to continuous improvement initiatives within the department.

Platoon Sergeant

United States Marine Corps
07.2019 - 09.2021
  • Trained, supervised and organized over 150 soldiers and personnel.
  • Collaborated with fellow NCOs to develop innovative tactics and strategies, resulting in improved mission outcomes.
  • Ensured mission success by effectively overseeing daily operations, personnel assignments, and equipment maintenance.
  • Enforced technical and tactical training standards to accomplish unit mission objectives.
  • Managed over $3,000,000 worth of equipment during garrison and deployment operations.

Field Radio Operator

United States Marine Corps
10.2017 - 09.2021
  • Supported mission success, coordinating critical information exchange between units in the field and command centers.
  • Assisted in planning logistics related to communications needs for upcoming deployments or training exercises.
  • Trained junior operators in proper equipment usage, promoting a culture of safety and responsibility within the unit.
  • Safeguarded top secret classified documents and equipment.
  • Protected communications through regular alteration of frequencies and cryptographic codes.
  • Streamlined inventory management through meticulous tracking of available radios, batteries, antennas, accessories.
  • Maximized range capabilities through expert knowledge of antenna configurations and power settings.

Education

No Degree - General Studies

Ozark Technical Community College
Springfied, MO
12-2023

Communications Operator School - Communication And Broadcasting

United States Marine Corps
Twentynine Palms, CA
07-2018

General Studies

Parkview High School
Springfield, MO
05-2017

Skills

  • Gypsum model trimming
  • Impression handling
  • Acrylic processing
  • Personnel management
  • Operational planning
  • Building morale
  • Training coordination
  • Team leadership
  • Problem-solving
  • Attention to detail
  • Dispatch software
  • Time management
  • Dispatching procedures
  • Updating logs

Accomplishments

  • Collaborated with team of 25 Marines in the development of a rear and forward antenna hill.
  • Developed new organizational method for PHASMO inspection procedure which led to my unit companies first grade A rating in 20 years.


Timeline

Dental Lab Technician Assistant

True Fit Dental Lab
07.2024 - Current

Sales Representative

Carmil Car Audio
05.2023 - 06.2024

Shift Leader

CINTAS, Professional Uniform and Facility Services
05.2022 - 05.2023

Credit Card Customer Service Representative

Teletech Customer Care Management
02.2022 - 05.2022

Platoon Sergeant

United States Marine Corps
07.2019 - 09.2021

Field Radio Operator

United States Marine Corps
10.2017 - 09.2021

No Degree - General Studies

Ozark Technical Community College

Communications Operator School - Communication And Broadcasting

United States Marine Corps

General Studies

Parkview High School
Aaron Cockrum